Sales Assistant

SCHUH; Brierley Hill; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Product discount

Work shoes discount

Holiday entitlement

Birthday off

Flexible hours

Perk platform discounts

Earned wage access

Employee assistance programme

Pension plan

Competitive hourly rate

Job summary

schuh Merry Hill is seeking a Sales Assistant for our kids store. You will deliver excellent customer service to families, promote our fitting service, and share product knowledge to help customers find the right shoes.

The role focuses on meeting targets while maintaining high store standards and assisting with opening and closing tasks. Weekday availability is essential, and full training will be provided to help you grow in a friendly retail environment.

Qualifications

• Weekday availability is required.
• No previous experience required; full training provided.
• Excellent communication and friendly manner.

Responsibilities

• Delivering the highest level of customer service to children and guardians.
• Offering free measure and fitting service for young customers.
• Providing in depth product knowledge to customers.
• Working to meet KPIs and personal targets.
• Processing payments, orders and reservations.
• Stock management and shop floor merchandising.
• Maintaining high standards on shop floor and in back areas.
• Assisting with opening and shutdown procedures.

Skills

Customer service

Retail experience

Cash handling

Job description

We have an exciting opportunity for Sales Assistant to join our kids store in Merry Hill.

Candidates must have weekday availability.

About what you'll be doing -

• Delivering the highest level of customer service possible to both child and their parent/guardian
• Offering our free measure and fitting service to our little customers
• Providing in depth product knowledge
• Striving to meet KPIs and personal targets
• Processing payments, customer orders and reservations
• Stock management and shop floor merchandising
• Maintaining high standards both on shop floor and in back areas
• Assisting with opening/shutdown procedures
• Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

About what you'll get -

• Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work
• Up to 29 days holiday (including bank holidays) increasing to 34 after three years' service
• Your birthday off to celebrate you
• Flexible working hours / contracts to work when suits you
• Perk platform for hundreds of discounts
• Manage, save and access your wages as you earn them to get paid your way
• Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.
• A pension scheme to help you save for the future
• Hourly rates will match or exceed the national minimum wage for your age

About schuh -

At schuh we are the 'Same but different'.

By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.

This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.

We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.

Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact [e-mail]

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