Sales Assistant

Poundland & Dealz; Horsham; On-site; GBP 18,000 - 22,000; Full time

Job summary

Poundland & Dealz is seeking a Sales Assistant to provide exceptional customer service and maintain store standards. This role includes opportunities for career development through a Retailer Level 2 Apprenticeship. Join a team that values excellence and inclusion.

Benefits

10% Discount Card

Family-Friendly Benefits

Loyal Service Awards

My Staff Shop

Apprenticeships & Career Development

Life Assurance Cover

Health & Wellbeing support

Holiday allowance up to 33 days

Additional day off for birthdays

Qualifications

• Flexibility with working hours required.

Responsibilities

• Ensure excellent customer service in every interaction.
• Process till transactions securely, quickly, and accurately.
• Maintain product availability and replenish stock.

Skills

Customer Service

Flexibility

Education

Retailer Level 2 Apprenticeship

Job description

Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver outstanding service and experience to our customers.

This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).

As a Sales Assistant, you will:

• Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful
• Respond efficiently to till queues to maintain customer satisfaction
• Process till transactions securely, quickly, and accurately
• Maintain product availability and replenish stock as directed
• Work as part of the store team to create a fun and friendly environment
• Live the company values, focusing on individual responsibility and team delivery
• Handle cash and operate tills accurately and responsibly
• Implement store changes and promotions promptly and precisely

You need to be flexible with your working hours, including shifts if required.

Benefits include:

• 10% Discount Card on most in-store purchases, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• My Staff Shop – exclusive discount portal
• Apprenticeships & Career Development
• Life Assurance Cover
• Health & Wellbeing support via employee assistance programme
• Holiday allowance increasing annually up to 33 days
• Additional day off for birthdays

Since our founding in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 further expanded our reach, enabling us to serve millions with unbeatable value.

At Poundland & Dealz, we do more than offer great prices; we foster an environment where colleagues can thrive and contribute to our mission of providing exceptional value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a positive impact in our communities. Our core behaviours—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide us daily, creating a fun, friendly, and surprising workplace where everyone can excel.