Sales Assistant

Inter IKEA Systems B.V.; Greater London; On-site; GBP 12,722,000 - 15,154,000; Part time

Benefits offered by this job

IKEA discount

Life insurance

Pension contributions

Interest-free loans

Rosetta Stone access

Giving Day leave

Job summary

IKEA Croydon is hiring Sales Assistants to deliver excellent customer service, help customers find products, and maintain an attractive showroom. You will work with a team to create a positive shopping experience while supporting sales and store operations.

The role requires forward planning, a customer-first approach, and the ability to handle multiple tasks with energy and enthusiasm. Flexible scheduling includes evenings and weekend work; join us for a rewarding part-time position at IKEA

Qualifications

• You are skilled at forward planning, can handle several tasks at once, and enjoy teamwork as well as working independently.
• You have a customer-first mindset, making customers feel valued and supported.
• You take initiative, make informed choices, and engage with daily tasks.
• You prioritise and organise your own work with attention to detail.
• Efficient, results-driven and highly organised.
• Proficient with IT and handheld devices.

Responsibilities

• Provide an inspirational shopping experience by actively engaging customers and advising on solutions for their home.
• Be enthusiastic about the range and learn the stories behind products.
• Help maximise sales by keeping areas clean, stocked, priced and well presented.
• Plan and run personalised planning appointments using IKEA tools.
• Assist with manual handling of heavy products using ladders and pump trucks.

Skills

Customer focus

Planning

Initiative

Organised

IT skills

Growth mindset

Job description

\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

IKEA Croydon are looking to welcome Sales Assistants to join our team.

As a Sales Assistant at IKEA, you will provide excellent customer service, help customers find the right products for their needs, and maintain a well‑organised, attractive showroom. You'll work as part of a team to create a positive shopping experience while supporting sales and store operations.

WHAT WE OFFER

• The Start Date of employment will be: 11th October 2026.


• Competitive hourly rate of £14.80 per hour.


• The available working hours are as follows; 12 Hours, working 3 days per week including evenings and working 3 in 4 weekends. We can also explore weekend only contracts.


• Working hours are between 9am and 10pm.


• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co‑workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on high‑street retailers.


• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.


• Personal growth, learn a new language with Rosetta stone available to all IKEA co‑workers.


• Given Day – Additional days’ paid leave to take at any point during the year, when it's important for you.

…as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WHAT YOU'LL NEED TO HAVE

• You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own.


• You have a customer first mindset, where you make the customer feel valued and supported in everything you do.


• You take initiative, make well‑informed choices, and actively engage with your daily tasks.


• You prioritise and organise your own work to make efficient use of the time available with great attention to detail.


• Efficient, results‑driven, and highly organized.


• Proficient with IT and hand held equipment.


• Succession – Focused on developing your skills and exploring growth opportunities within IKEA to support long‑term progression.

WHAT YOU'LL BE DOING DAY TO DAY

• You provide an inspirational shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home.


• You are always enthusiastic about the range, curious to learn the stories behind the products and their design.


• You support maximising sales by ensuring the areas are clean, fully stocked, all products priced, well presented and easy to shop.


• Planning – Supporting customers through 30–40 minute personalised planning appointments using IKEA digital planning tools to create functional, well‑designed home solutions.


• Manual handling heavy products safely, using ladders and pump trucks.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many.

RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Shortlisted candidates will be invited by email to attend a face‑to‑face interview.

We understand not everyone will be successful, but we promise to keep you informed either way.