Checkout Services Assistant

IKEA Gruppe; Greater London; On-site; Confidential; Part time

Benefits offered by this job

IKEA discount

Life assurance

Pension contributions

Meal options

Job summary

IKEA Croydon is seeking a Checkout Services Assistant to deliver a friendly and efficient checkout experience, assist customers with purchases and returns, and ensure transactions are processed accurately.

The role includes weekend shifts, a starting date of 11 October 2026, and eligible benefits such as an IKEA discount, life assurance, pension contributions and meal options.

You will work on the till, handle payments, maintain a safe environment and provide excellent service to every customer.

Qualifications

• Customer-focused approach to helping shoppers and handling inquiries.
• Ability to multitask and remain calm in a busy environment.
• Willingness to work as part of a team while meeting individual responsibilities.

Responsibilities

• Operate till and register payments accurately according to procedures.
• Assist customers with purchases and returns.
• Maintain a safe and secure checkout area and ensure product scanning is correct.

Skills

Customer service

Multitasking

Team player

Communication

Tools

POS system

Computer literacy

Job description

IKEA Croydon are looking to welcome a Checkout Services Assistant.

As a Checkout Services Assistant at IKEA, you will deliver a friendly and efficient checkout experience, assist customers with purchases and returns, and ensure transactions are processed accurately. You'll help create a positive final impression for every customer while supporting smooth store operations.

WHAT WE OFFER

• The Start Date of employment will be 11th October 2026.
• Competitive hourly rate of £14.80 per hour.
• 12 Hours working weekend days only per week.
• Being available 09:00 to 22:00 on Saturday and 11:00 to 18:00 on Sunday are essential.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• iBenefits – Rewards & discount portal.
• Free healthy meal option, salad bar, fruit and hot/cold drinks.

...as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WHAT YOU'LL NEED TO HAVE

• You have a practical approach, love multi-tasking, and are passionate about being part of the team but also can work individually.
• You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You are computer literate and able to work with technology.
• The confidence to maintain composure and patience when dealing with a variety of customers.

WHAT YOU'LL BE DOING DAY TO DAY

• You have the knowledge, and desire to make customer payment easy. Using the till to accurately register products and register payment from customers according to given routines.
• You ensure our store is always a safe and secure environment for visitors and colleagues and follow cash handling procedures to ensure the security of money handling.
• You ensure accurate scanning of all products to allow our customers to have full availability of our range.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many