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An established industry player is seeking enthusiastic individuals to join their customer service team. This role offers the opportunity to engage with customers, provide expert styling advice, and drive sales in a vibrant retail environment. The ideal candidate will have a passion for fashion and a strong understanding of product knowledge, ensuring customers receive exceptional service. With immediate start availability, this full-time position promises a dynamic work atmosphere in a premium fashion setting, where your contributions will make a significant impact on customer satisfaction and sales performance.
1. Customer Service – Greet and assist customers, offer styling advice, and ensure a positive shopping experience.
2. Product Knowledge – Understand the brand’s products, fabrics, and collections to answer questions and make recommendations.
3. Sales – Drive sales by upselling, cross-selling, and meeting targets.
4. Merchandising – Keep the shop floor tidy, replenish stock, and ensure displays are visually appealing.
5. Cash Handling – Operate tills, process payments, and handle returns or exchanges accurately.
6. Stock Management – Receive deliveries, manage inventory, and report stock issues to managers.
Required
English – Advanced
Full-time
£22,800 – £27,500 yearly
Immediate start!
Strathmor & Scott is a premium fashion retailer based in Notting Hill, London, offering timeless British style crafted from the finest Scottish cashmere, lambswool, and Harris Tweed.