Sales Assistant

Le Creuset; Deighton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Le Creuset is seeking a Sales Assistant for our retail store. You will greet customers, offer expert product advice on premium cookware, and help create memorable shopping experiences that reflect our heritage and craftsmanship.

In this fast-paced environment, you will demonstrate products, upsell thoughtfully, maintain attractive displays, handle transactions accurately, and support team collaboration. Weekend availability and a proactive attitude are valued.

Qualifications

• Excellent communication and interpersonal skills.
• Passion for cooking and knowledge of cookware.
• Ability to work in a fast-paced environment and multitask.
• Ability to lift 25–29 lbs regularly.

Responsibilities

• Welcome guests and provide expert product advice.
• Demonstrate products and upsell confidently.
• Stay informed about new arrivals and promotions.
• Keep shelves neatly presented and visually appealing.
• Process transactions accurately at the checkout.
• Collaborate with the team to maintain a positive store atmosphere.

Skills

Communication

Interpersonal skills

Passion for cooking

Cookware knowledge

Fast-paced work

Multitasking

Lifting up to 25–29 lbs

Job description

Are you passionate about cooking and love helping others find the perfect ingredients for their culinary creations? Join us as a Sales Assistant in our retail store, where you'll serve up exceptional customer experiences, share your knowledge of premium cookware, and help our customers cook up success in their kitchens.

Ingredients: Key Responsibilities

What's on your Daily Menu:

• Customer Service: Welcome guests like they're entering your kitchen, offer expert advice and a warm smile.
• Sales: Whisk up sales by demonstrating products and upselling with confidence.
• Product Knowledge: Stay seasoned with the latest arrivals and promotions.
• Store Presentation: Keep our shelves looking as appetising as a well-plated dish.
• Cash Handling: Serve accurate transactions at the checkout counter.
• Team Collaboration: Stir up positivity and teamwork every day.

What's on your Seasonal Menu

• Inventory Management: Stock up and organise merchandise like a well-arranged pantry.
• Customer Feedback: Gather insights to spice up our service.
• Merchandising: Create displays that look good enough to eat.
• Additional Duties: Add a pinch of flexibility to support store operations when needed.

The Perfect Blend: What We're Looking For

We're looking for someone who brings a generous helping of enthusiasm, a passion for cooking, and a customer-first mindset. If you've got retail or customer service experience, strong communication skills, and the ability to thrive in a fast-paced environment, you'll fit right in. Add a pinch of flexibility for weekend shifts, a dash of problem-solving flair, and the strength to handle our cast iron cookware, and you've got the perfect recipe for success!

Your Flavour Profile (Behaviours & Traits)

• Customer-Centric: Always focused on creating a positive experience.
• Sales Acumen: Skilled at identifying needs and recommending the perfect product.
• Adaptability: Ready to adjust to changing priorities like a chef switching recipes.
• Attention to Detail: Meticulous in presentation and accuracy.
• Team Player: Works well with others to create a harmonious kitchen (or store!).
• Initiative & Dependability: Takes ownership and shows up ready to serve.

Skills & Qualifications - Essential Ingredients

• Strong communication and interpersonal skills.
• Passion for cooking and familiarity with cookware products.
• Ability to work in a fast-paced environment and multitask effectively.
• Ability to lift 25-29 lbs regularly.

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we've brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We're not just creating cookware; we're creating moments that last a lifetime. If you're inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we'd love to welcome you into our story.

Flexibility to work retail trading hours, including weekends, late evenings, and bank holidays.

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.

Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Diversity & Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.