Sales Assistant - Keyholder

Le Creuset; Greater London; Sur place; GBP 21 000 - 22 000; Temps partiel

Résumé du poste

Le Creuset in the UK is hiring a Retail Sales Assistant - Keyholder to greet customers, share product tips and keep the store looking vibrant. You’ll handle transactions, restock shelves, and support opening/closing duties with a welcoming, service-led approach.

Ideal candidates have retail or customer service experience, a passion for cookware, and the physical ability to lift up to 29 lbs. Weekend availability is requested to cover trading hours.

Qualifications

• Retail or customer service experience preferred.
• Passion for cookware and home styling.
• Ability to lift 25–29 lbs regularly.

Responsabilités

• Greet customers and provide expert product advice.
• Conduct sales, demonstrate products, and upsell.
• Maintain product knowledge and store displays.
• Restock shelves and manage stock levels.
• Handle cash and close transactions accurately.
• Open/close duties as a Keyholder.

Connaissances

Retail experience

Customer service

Lifts 25–29 lbs

Description du poste

Where passion meets premium – join our retail team!

Weekly hours: 24 hours over 4 days per week, Monday to Sunday

Hourly rate of pay: £15.36

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

The Recipe for Success: Role Summary

Join the vibrant world of Le Creuset as a Retail Sales Assistant - Keyholder, where cookware meets colour, and customers come for inspiration! You’ll be the friendly face helping shoppers discover their next kitchen favourite, sharing product tips, and keeping the store looking fabulous. From ringing up sales to restocking shelves, you’ll bring energy, enthusiasm, and a love for great food and design to every shift.

What’s on your Daily Menu:

These are the everyday ingredients you’ll be working with:

• Customer Service: Be the friendly face that greets our guests and offers expert advice on our premium cookware range.
• Sales: Season your day with sales techniques, product demos, and upselling to hit those tasty targets.
• Product Knowledge: Stay fresh and up-to-date with our menu of cookware products and promotions.
• Merchandising: Plate up a visually appealing store that’s clean, organised, and irresistible.
• Inventory Management: Keep the pantry stocked and organised, from unpacking deliveries to managing stock levels.
• Cash Handling: Serve transactions accurately and cash up like a pro.
• Keyholder Duties: Open and close the store, ensuring everything is locked down and ready for the next service.

What’s on your Seasonal Menu:

These duties appear when the business recipe calls for something special:

• Inventory Management: Stock up and organise merchandise like a well-arranged pantry.
• Customer Feedback: Gather insights to spice up our service.
• Merchandising: Create displays that look good enough to eat.
• Additional Duties: Add a pinch of flexibility to support store operations when needed.

The Perfect Blend:
What We’re Looking For

We’re looking for someone who blends a customer-first mindset with strong sales skills, clear and confident communication, and the flexibility to adapt and work seamlessly as part of a team. Reliability and trustworthiness are the foundation of this role, ensuring you can be counted on every step of the way.

Dependable, professional, and ready to take initiative.

Attention to detail – because presentation matters.

Problem-solving skills to keep things simmering smoothly.

Skills & Qualifications - Essential Ingredients

• Previous retail or customer service experience (keyholder experience is the cherry on top).
• Passion for cooking and familiarity with cookware products.
• Ability to lift 25–29 lbs regularly.

Other Requirements

Flexible availability for retail trading hours, including weekends and holidays.

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.

Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Diversity and Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.