Sales Assistant

WHSmith Travel; Blackburn; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Pension scheme

Paid annual leave

Employee discounts

Employee assistance programme

Job summary

WHSmith Travel - Costa Coffee at Royal Blackburn Hospital is seeking a Barista for 30 hours per week. You will deliver exceptional customer service, prepare drinks to Costa Coffee standards, and help maintain a welcoming store environment within the hospital location.

Flexibility across early mornings, evenings, and weekends is essential to meet business needs while delivering quality service and supporting colleagues in a fast-paced setting.

Qualifications

• Delivering an exceptional customer experience with every cup served.
• Maintaining a clean, inviting store environment and high standards.

Responsibilities

• Deliver an exceptional customer experience with every cup served.
• Preparing and serving a wide range of hot and cold drinks to Costa Coffee standards.
• Maintaining a clean, organised store environment and displays.

Skills

Customer service

Drink preparation

Teamwork

Flexibility

Job description

Barista – Costa Coffee at WHSmith

Royal Blackburn Hospital | 30 hours per week.

As a Barista in Costa Coffee - WHSmith at Royal Blackburn Hospital, you’ll provide exceptional customer service, prepare high-quality drinks, and help create a welcoming atmosphere for all our customers. You’ll work independently or as part of a team to deliver fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Barista is all about:

• Delivering an exceptional customer experience with every cup served.
• Preparing and serving a wide range of hot and cold drinks, following Costa Coffee standards.
• Maintaining a clean, organised, and inviting store environment.
• Supporting with stock replenishment and ensuring displays look great for our customers.
• Working as part of a team, supporting colleagues, and contributing to a positive workplace.

What our Stores would love to see:

• A passion for coffee and customer service, ensuring every guest leaves happy.
• Confidence in communicating with customers and colleagues.
• Motivation to achieve fantastic results, whether through service, quality, or teamwork.
• Adaptability to meet business needs in a fast-paced environment.
• Full flexibility and availability across the week is essential for this role, including early mornings, evenings and weekends.

Hours:

• This position is for 30 hours per week, with the opportunity to work additional overtime hours depending on business needs.
• Due to the operating requirements of our Costa Coffee store at Royal Blackburn Hospital, full availability is required. Applicants must be able to work flexibly across different days and shifts.

How we reward our teams:

We know you’ll work hard to make Costa Coffee at WHSmith a success and keep our customers happy. So, as well as your salary, pension scheme, paid annual leave, and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories—whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing—whether physical, mental, or financial.

Location: Costa Coffee – WHSmith, Royal Blackburn Hospital