Sales and Service Engineer

Workspace Recruit AB; United Kingdom; A distancia; GBP 40.000 - 60.000; Jornada completa

Descripción de la vacante

BIM UK is seeking a Sales and Service Engineer to join the team. The role is home office based in the United Kingdom, offering the chance to support customers, drive sales opportunities, and work closely with BIM UK colleagues. Some travel to customer sites and industry events is expected.

You will contribute to customer support, troubleshooting, and maintaining accurate records while representing BIM UK professionally in meetings and events.

Formación

• Provide technical service and application support to customers.
• Support account growth and contribute to the achievement of sales targets according to the BIM Way of Working ( WoW ).
• Work closely with customers and BIM UK team to troubleshoot product or application issues.
• Maintain accurate records of customer activity, opportunities, trials and project progress using the company’s reporting systems.
• Attend and contribute to internal operational and sales meetings.
• Represent the company professionally at customer meetings, site visits and industry events.

Responsabilidades

• Provide technical service and application support to customers.
• Support account growth and contribute to the achievement of sales targets.
• Troubleshoot product or application issues with customers and BIM UK team.
• Keep records of customer activity, opportunities, trials and progress.
• Attend internal sales and operational meetings and represent BIM UK at events.

Conocimientos

Technical service

Application support

Sales support

Customer communication

Herramientas

CRM software

Reporting systems

Descripción del empleo

We are pleased to announce an exciting opportunity to join BIM UK as a Sales and Service Engineer. This vacancy has arisen following the upcoming retirement of a valued colleague and represents an excellent chance to become part of a successful and growing team.

This is a highly rewarding role within an ambitious and expanding chemical company that continues to invest in its people, products, and future growth. The successful candidate will play a key role in supporting customers, developing business opportunities, and helping to drive BIM UK's continued success in the market.

The position is home office based and will suit a motivated individual who enjoys working independently while remaining closely connected to customers and colleagues. We are looking for a person with positive attitude, enthusiasm, flexibility, and a willingness to travel.

Key responsibilities:

• Provide technical service and application support to customers.
• Support account growth and contribute to the achievement of sales targets according to the BIM Way of Working (WoW).
• Work closely with customers and BIM UK team to troubleshoot product or application issues.
• Maintain accurate records of customer activity, opportunities, trials and project progress using the company’s reporting systems.
• Attend and contribute to internal operational and sales meetings.
• Represent the company professionally at customer meetings, site visits and industry events.

In addition to joining a dynamic and forward-looking organisation, the successful candidate will benefit from genuine opportunities for professional development. For the right person, there will be clear scope for future progression and promotion as the business continues to grow and evolve.

If you have any questions about the role, please contact our UK Sales Manager James Hudson [phone]