Sales and Retention Manager

TN United Kingdom; Gillingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an innovative fitness organization as an ambassador for health and wellness! This role focuses on driving member sales, enhancing member experiences, and fostering local partnerships. You'll lead by example, supporting your team to achieve their potential while maintaining high standards of service. With a strong emphasis on adaptability and leadership, this position offers a unique opportunity to make a significant impact in the fitness community. If you're driven and passionate about fitness, this is the perfect chance to thrive in a dynamic environment!

Qualifications

• Passion for health, fitness, and wellness.
• Strong leadership qualities with a member champion mentality.
• Flexibility in working hours and location.

Responsibilities

• Drive new member sales and retain existing members.
• Implement strategies for lead generation and monitor KPIs.
• Support operational tasks and maintain high cleanliness standards.

Skills

Leadership

Interpersonal Skills

Sales Strategy

Customer Service

Adaptability

Job description

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• Represent Everlast Gyms as an ambassador for fitness
• Demonstrate our elevated ways of working always
• Advocate for our FUNDAMENTALS sales process, leading by example in this area and supporting, and training the wider team to improve confidence and performance
• Big focus on driving new member sales and retaining existing members to grow live member movement
• Owning the activity planners for the gym and ensuring they are thorough, well planned and executed
• Implement strategies to increase lead generation both internally and externally
• Monitoring our dashboards and KPIs, communicating key insights to the wider team
• Driving all revenue lines from membership sales to product & secondary, to drive profitability of the gym
• Prepare and deliver monthly sales presentations to wider management team.
• Build key relationships with local businesses to evolve local partnerships
• Developing the #WeMoveBusinesses membership opportunities (both new and existing)
• Lead by example on reception and the gym floor in this member facing role designed to enhance every visit
• Buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate
• Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis
• Support the General Manager and wider team with any operational tasks necessary to ensure the business operates correctly, including Health & Safety, Facilities, Maintenance, Recruitment
• Deliver consistently high standards of cleanliness and presentation at all times whenever in the gym

Job Description

• Represent Everlast Gyms as an ambassador for fitness
• Demonstrate our elevated ways of working always
• Advocate for our FUNDAMENTALS sales process, leading by example in this area and supporting, and training the wider team to improve confidence and performance
• Big focus on driving new member sales and retaining existing members to grow live member movement
• Owning the activity planners for the gym and ensuring they are thorough, well planned and executed
• Implement strategies to increase lead generation both internally and externally
• Monitoring our dashboards and KPIs, communicating key insights to the wider team
• Driving all revenue lines from membership sales to product & secondary, to drive profitability of the gym
• Prepare and deliver monthly sales presentations to wider management team.
• Build key relationships with local businesses to evolve local partnerships
• Developing the #WeMoveBusinesses membership opportunities (both new and existing)
• Lead by example on reception and the gym floor in this member facing role designed to enhance every visit
• Buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate
• Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis
• Support the General Manager and wider team with any operational tasks necessary to ensure the business operates correctly, including Health & Safety, Facilities, Maintenance, Recruitment
• Deliver consistently high standards of cleanliness and presentation at all times whenever in the gym

Qualifications

• Passion for health, fitness and wellness
• Strong leadership qualities
• Adaptability in communication style to
• A positive, solutions driven mindset in the face of adversity
• A member champion mentality with exceptional interpersonal skills
• Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
• Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required

Additional Information

Want to know see more of the great things our brand does please visit our LinkedIn pagehere.

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits- Think fast, think fearlessly and take the team with you
• Own itand back yourself- own the basics, own your role and own the results
• Be relevant -Relevantto our people, our partners and the planet