Sales and Retention Manager

Frasers Group; Denton; On-site; GBP 30,000 - 40,000; Full time

Job summary

Frasers Group is seeking a Sales and Retention Manager to enhance gym operations and drive member engagement in Denton. This role focuses on new member sales, retention strategies, and supporting a motivated team while offering various benefits including gym membership and leadership training.

Benefits

20% discount across all Frasers Group brands

Eligibility for the Fearless 1000 bonus scheme

Free Gym membership

Monthly Frasers Group Champion bonus

Training and development programs

Qualifications

• Passion for health, fitness, and wellness.
• Strong leadership qualities.
• Exceptional interpersonal skills as a member champion.

Responsibilities

• Support the FUNDAMENTALS sales process and drive member retention.
• Implement strategies for lead generation and build local partnerships.
• Monitor KPIs and provide feedback for team development.

Skills

Leadership

Interpersonal Skills

Adaptability

Positive Mindset

Job description

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This is a full-time position reporting directly to the General Manager. Our Sales and Retention Managers are responsible for supporting the team in the successful operation of the gym, with a focus on driving new member sales, maximizing retention, and overall growth of the live member movement through various strategies inside and outside of the gym.

The Benefits

Elevation is part of our core values, offering great company benefits such as:

• 20% discount across all Frasers Group brands
• Eligibility for the Fearless 1000 bonus scheme
• Free Gym membership
• Monthly Frasers Group Champion - winners receive double their salary for the month
• Reward and recognition through Everlast Gyms monthly champions
• Training and development with recognised, funded qualifications including Level 3 & 5 in management & leadership
• Product training and opportunities to deliver personal and group training sessions

Job Description

• Represent Everlast Gyms as a fitness ambassador
• Demonstrate our elevated ways of working
• Support the FUNDAMENTALS sales process, leading by example and training the team to improve confidence and performance
• Focus on driving new member sales and retaining existing members
• Manage activity planners for the gym, ensuring they are thorough and well executed
• Implement strategies to increase lead generation internally and externally
• Monitor dashboards and KPIs, sharing insights with the team
• Drive revenue from memberships, products, and secondary sales
• Deliver monthly sales presentations to management
• Build relationships with local businesses for partnerships
• Develop #WeMoveBusinesses membership opportunities
• Lead by example on reception and the gym floor
• Participate in national initiatives like #WorkoutWednesday & #WeCommunicate
• Provide regular, constructive feedback to support team development

Qualifications

• Passion for health, fitness, and wellness
• Strong leadership qualities
• Adaptability in communication
• Positive, solutions-driven mindset
• Exceptional interpersonal skills as a member champion
• Driven, ambitious, eager to learn and develop
• Flexibility to support business needs, including weekends and Bank Holidays

Additional Information

Visit our LinkedIn page to see more about our brand. This opportunity is for the fearless. Embrace our principles:

• Think without limits - Think fast and fearlessly, leading the team
• Own it and back yourself - Take ownership of your role and results
• Be relevant - Relevant to our people, partners, and the planet