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Sales and Retention Manager

Frasers Group

Bristol

On-site

GBP 30,000 - 40,000

Full time

7 days ago

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Job summary

A leading company in the wellness and fitness sector is seeking a Sales and Retention Manager to support gym operations and drive member sales and retention. This full-time position offers an array of benefits, including a strong emphasis on personal development and a vibrant work culture aiming for exceptional service delivery.

Benefits

20% discount across all Frasers Group facias

Eligibility for the Fearless 1000 bonus scheme

Free Gym membership

Monthly champions get double their salary

Training and development with funded qualifications

Qualifications

Passion for health, fitness and wellness.
Exceptional interpersonal skills with a member champion mentality.
Flexibility in working hours, including weekends.

Responsibilities

Drive new member sales and retention.
Implement lead generation strategies.
Monitor KPIs and communicate insights.

Skills

Leadership

Problem-Solving

Interpersonal Skills

Adaptability

2 weeks ago Be among the first 25 applicants

This is a full-time position reporting directly into the General Manager and our Sales and Retention Managers are responsible for supporting them and the wider team in the successful operation of the gym, with a specific responsibility for driving new member sales, maximising retention & overall growth of the live member movement through various strategies inside and outside of the gym.

The Benefits

Elevation is a part of our core, matching with great company benefits to mention a few:

20% discount across all Frasers Group facias
Eligibility for the Fearless 1000 bonus scheme
Free Gym membership
Monthly Frasers Group Champion - winners get double their salary for the month
Reward and recognition with our Everlast Gyms monthly champions
Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership
Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training

Job Description

Represent Everlast Gyms as an ambassador for fitness
Demonstrate our elevated ways of working always
Advocate for our FUNDAMENTALS sales process, leading by example in this area and supporting, and training the wider team to improve confidence and performance
Big focus on driving new member sales and retaining existing members to grow live member movement
Owning the activity planners for the gym and ensuring they are thorough, well planned and executed
Implement strategies to increase lead generation both internally and externally
Monitoring our dashboards and KPIs, communicating key insights to the wider team
Driving all revenue lines from membership sales to product & secondary, to drive profitability of the gym
Prepare and deliver monthly sales presentations to wider management team.
Build key relationships with local businesses to evolve local partnerships
Developing the #WeMoveBusinesses membership opportunities (both new and existing)
Lead by example on reception and the gym floor in this member facing role designed to enhance every visit
Buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate
Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis
Support the General Manager and wider team with any operational tasks necessary to ensure the business operates correctly, including Health & Safety, Facilities, Maintenance, Recruitment
Deliver consistently high standards of cleanliness and presentation at all times whenever in the gym

Qualifications

Passion for health, fitness and wellness
Strong leadership qualities
Adaptability in communication style to
A positive, solutions driven mindset in the face of adversity
A member champion mentality with exceptional interpersonal skills
Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required

Additional Information

Want to know see more of the great things our brand does please visit our LinkedIn page here.

An Opportunity Like This At Frasers Group Is For The Fearless. The Potential Is Massive, The Experience Unrivalled. To Be Able To Make The Most Of It You Need To Live And Breathe Our Principles

Think without limits - Think fast, think fearlessly and take the team with you
Own it and back yourself - own the basics, own your role and own the results
Be relevant - Relevant to our people, our partners and the planet

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Full-time

Job function

Job function
Management
Industries
Wellness and Fitness Services

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