Sales and Retention Manager

Frasers Group; Bristol; On-site; GBP 28,000 - 35,000; Full time

Job summary

Une opportunité excitante pour un poste de Sales and Retention Manager au sein de Frasers Group, centré sur l'expansion des ventes de membres et la rétention. Vous aurez un impact direct sur la croissance en dirigeant les initiatives de vente et en soutenant votre équipe pour atteindre des standards élevés. Des qualifications en gestion sont favorisées pour ce rôle, qui inclut divers avantages tels qu'un accès gratuit à la salle de sport et des formations professionnelles.

Benefits

Remise de 20% sur tous les facias de Frasers Group

Adhésion gratuite à la salle de sport

Formation et développement avec des qualifications financées

Bonus Fearless 1000

Reconnaissance mensuelle des champions

Qualifications

• Former une équipe pour améliorer la confiance et la performance.
• Montrer une passion pour la santé, le fitness et le bien-être.
• Capacité à travailler de manière flexible et à s'adapter aux besoins de l'entreprise.

Responsibilities

• Conduire les ventes de nouveaux membres et maximiser la rétention.
• Implémenter des stratégies pour générer des leads.
• Préparer et délivrer des présentations de ventes mensuelles.

Skills

Leadership

Vente

Communication

Gestion de la performance

Analytique

Education

Qualifications reconnues comme Level 3 & 5 en gestion et leadership

Job description

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This is a full-time position reporting directly to the General Manager. Our Sales and Retention Managers are responsible for supporting the team in the successful operation of the gym, with a focus on driving new member sales, maximizing retention, and overall growth of the live member movement through various strategies inside and outside of the gym.

The Benefits

Elevation is part of our core, offering great company benefits including:

• 20% discount across all Frasers Group facias
• Eligibility for the Fearless 1000 bonus scheme
• Free Gym membership
• Monthly Frasers Group Champion - winners receive double their salary for the month
• Reward and recognition through our Everlast Gyms monthly champions
• Training and development with recognised, funded qualifications, including Level 3 & 5 in management & leadership
• Opportunities to enhance your fitness knowledge with product training and deliver personal/group training sessions
• Represent Everlast Gyms as a fitness ambassador
• Demonstrate our elevated ways of working
• Support the #FUNDAMENTALS sales process, leading and training the team to improve confidence and performance
• Focus on driving new member sales and retaining existing members to grow the live member movement
• Manage activity planners for the gym, ensuring they are thorough and well executed
• Implement strategies to increase lead generation internally and externally
• Monitor dashboards and KPIs, communicating insights to the team
• Drive revenue from membership sales, products, and secondary revenue lines
• Prepare and deliver monthly sales presentations
• Build relationships with local businesses for partnerships
• Develop #WeMoveBusinesses membership opportunities
• Lead by example on reception and the gym floor, enhancing every visit
• Support national focuses and incentives like #WorkoutWednesday & #WeCommunicate
• Provide honest, constructive feedback to support team development
• Assist the General Manager with operational tasks including Health & Safety, Facilities, Maintenance, Recruitment
• Maintain high standards of cleanliness and presentation
• Show passion for health, fitness, and wellness
• Exhibit strong leadership qualities
• Adapt communication style as needed
• Maintain a positive, solutions-driven mindset
• Act as a member champion with excellent interpersonal skills
• Be driven and ambitious, eager to learn and develop
• Work flexibly to support business needs, including weekends and Bank Holidays

To see more of what our brand does, please visit our LinkedIn page here.

This opportunity at Frasers Group is for the fearless. The potential is massive, and the experience is unrivalled. To make the most of it, you need to embody our principles:

• Think without limits: Think fast, fearlessly, and lead the team.
• Own it and back yourself: Take ownership of the basics, your role, and the results.
• Be relevant: Relevant to our people, partners, and the planet.