Sales and Office Assistant

Northumberland Properties

Alnwick

On-site

GBP 20,000 - 25,000

Full time

14 days+

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Competitive salary and benefits package

Flexible hours

Career progression opportunities

Supportive team environment

Job summary

A growing estate agency in Alnwick is looking for a Sales and Office Assistant to manage administrative tasks and support client interactions. The role requires strong organisational skills and the ability to provide excellent customer service. Full training is available for candidates with or without prior estate agency experience. Competitive salary and flexible hours are offered, along with opportunities for career progression.

Qualifications

Experience in estate agency preferred but not essential.
Bookkeeping or financial administration experience advantageous.
Strong attention to detail and ability to multitask.

Responsibilities

Deliver excellent customer service to clients.
Manage property listings and marketing materials.
Coordinate viewings and diary management.
Carry out general office administration.
Assist with social media and marketing campaigns.
Oversee sales progression and liaise with professionals.
Support the sales process from enquiry to completion.
Assist with basic bookkeeping and invoicing.

Skills

Organisational skills

Communication skills

IT proficiency

Customer service

Multitasking

Tools

Microsoft Office

Job description

2 days ago Be among the first 25 applicants

About Us

Northumberland Properties is Northumberland’s fastest-growing estate agent, known for our friendly, professional approach and exceptional customer service. We pride ourselves on delivering outstanding results for our clients, and we’re looking for a motivated individual to join our dynamic team in Alnwick.

The Role

We are seeking an organised, personable, and proactiveSales and Office Assistantto support the smooth running of our busy office. This varied role is predominantly office-based and combines administrative support, client liaison, sales coordination, sales progression, and basic bookkeeping tasks.

Key Responsibilities

Deliver excellent customer service to clients via phone, email, and in person
Manage property listings, prepare marketing materials, and update our website and online portals
Coordinate viewings, valuations, and diary management for the sales team
Carry out general office administration including compliance, correspondence, and database management
Assist with social media updates and marketing campaigns
Oversee sales progression, liaising with solicitors, buyers, and sellers to ensure transactions progress quickly and smoothly, resolving potential delays where possible
Support the sales process from initial enquiry through to completion
Liaise with surveyors, mortgage brokers, and other professionals as required
Assist with basic bookkeeping, invoicing, and financial record-keeping

Skills & Experience

Previous experience in estate agency preferred but not essential, full training provided
Bookkeeping or financial administration experience advantageous
Strong organisational skills and attention to detail
Excellent communication and interpersonal skills
Confident IT user with knowledge of Microsoft Office and online systems
Ability to multitask and work effectively in a fast-paced environment
Friendly, professional, and proactive approach to work

What We Offer

Competitive salary and benefits package
Flexible hours. Part-time or full-time considered
Opportunity to be part of a rapidly growing, forward-thinking estate agency
Supportive and welcoming team environment
Genuine scope for career progression as the company expands

How to Apply

If you are enthusiastic, organised, and eager to develop your skills in a rewarding role, we’d love to hear from you. Please send your CV and a brief covering letter toCharlie Maling-Dunn at cd@northumberlandproperties.co.uk

Seniority level