Sales and Marketing Support Executive

Cloud Direct; Bath; On-site; GBP 25,000 - 35,000; Full time

Job summary

Cloud Direct is seeking a Sales and Marketing Support Executive for their Bath office, where you'll support sales and marketing teams, handle data reporting, and ensure process optimization. The role requires strong organizational skills and experience in a similar position, with opportunities for growth in a collaborative environment.

Benefits

Responsible Time Off (uncapped annual leave)

Fitness Cash Contribution

Pension Contribution

Employee Assistance Programme

Enhanced Maternity & Paternity Leave

Life Assurance, Critical Illness, and Income Protection

Birthday lunches, a Fun Fund, and more

Qualifications

• Proven experience in a similar administrative or sales support role.
• Willingness to learn marketing tools like HubSpot and Microsoft Dynamics.
• Strong analytical skills to draw insights from data.

Responsibilities

• Provide support for sales and marketing teams.
• Generate quotes and process sales orders.
• Conduct reporting across sales and marketing activities.

Skills

Organizational skills

Attention to detail

Communication

Analytical skills

Tools

HubSpot

Microsoft Dynamics

Cognism

Job description

1 day ago Be among the first 25 applicants

We're on the lookout for a Sales and Marketing Support Executive to join our team in Bath! You will play a critical role in supporting our sales, marketing and partnership teams, ensuring that they operate smoothly and efficiently.

What you'll do:

• Support: Providing support for the sales and marketing teams
• Build quotes for sales opportunities
• Govern the processing of sales orders, including contract and licensing renewals
• Support Alliances Director with administrative support related to Microsoft Engagement
• Ensure that all team members are following established processes and procedures (recommend changes as needed)
• Reporting: Enable data driven decisions to continually improve business performance
• Weekly/ monthly/ annual reporting across sales, marketing and partner activities, including maintenance of reports to track historical performance and future outlook
• Revenue optimisation - track trends throughout the customer engagement process to optimise the customer lifetime value
• Sales Excellence: Ensure best-practice execution to maximise sales and customer experience
• Govern, monitor and optimise the lead-to-revenue processes
• Orchestrate and drive value through sales rituals, including Bid and Deal Reviews; Win/ Loss Reviews; Closed Deals Reviews; and Sales and Marketing Meetings
• Deal support: assist sales pursuits, including the coordination of RFP responses
• System Optimisation: Optimise business systems and ensure data hygiene to maintain a sturdy foundation to excel
• Support data collection and cleansing within HubSpot and Microsoft Dynamics, ensuring data integrity and accuracy across all marketing databases
• Data management: Govern and optimise systems use, including reporting and data extraction from HubSpot and Dynamics
• Microsoft Partner Center and partner portals update and management
• Manage the administration required to receive Market Development Funds (MDF) from partners, including Microsoft
• Ensure timely and accurate reporting to partners regarding the utilisation of MDF

What we're looking for:

• Proven experience in a similar administrative, sales support or marketing operations role
• Strong organisational skills and attention to detail
• Ability to manage multiple tasks and priorities effectively
• Excellent communication and interpersonal skills
• Proficiency in Hubspot, Microsoft Dynamics, and Cognism, or a willingness to learn these systems
• Basic understanding of marketing principles and best practices
• Ability to work independently and as part of a team
• Strong analytical skills, able to draw insights and intelligence from marketing data
• Technology industry experience, ideally within a Managed Services and/ or Professional Services provider
• Collaborative, inclusive and sharing approach
• Ambitious with a passion for continual learning and development
• Determination to succeed with the ability to navigate through change, complexity, and ambiguity

What we offer:

• Responsible Time Off (uncapped annual leave)
• Fitness Cash Contribution
• Pension Contribution
• Employee Assistance Programme
• Enhanced Maternity & Paternity Leave
• Life Assurance, Critical Illness, and Income Protection
• Birthday lunches, a Fun Fund, and more

We believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Information Services

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