Sales And Marketing Specialist

Relay Direct; Luton; On-site; GBP 21,000 - 32,000; Full time

Job summary

Relay Direct is seeking a confident Sales and Marketing Specialist to join our growing team in a hands-on, customer-facing role. You will drive face-to-face campaigns across B2B, B2C and events, communicating client products and services clearly while building a positive brand experience.

You will engage with prospective customers, generate leads and contribute to campaign performance. Training and ongoing support are provided to develop your sales and marketing skills within a dynamic agency

Qualifications

• Previous experience in sales, customer service, retail, hospitality, events or marketing would be beneficial, although structured training and ongoing support will be provided.

Responsibilities

• Represent established client brands through face-to-face sales and marketing campaigns
• Approach and engage prospective customers professionally
• Present client products, services and campaign offers clearly
• Generate brand awareness, qualified leads and new customer acquisitions
• Build positive customer relationships and create a strong brand experience
• Work with the team to achieve daily and weekly performance targets
• Contribute ideas that support campaign development and growth

Skills

Confident

Enthusiastic

Customer-facing

Clear communication

Rapport-building

Commercially aware

Measurable results

Prioritisation

Organised

Reliable

Coachable

Sales-focused

Marketing interest

Job description

Relay Direct is looking for a confident and commercially minded Sales and Marketing Specialist to join our growing team.

You will engage directly with prospective customers through B2B, B2C and event campaigns. By communicating our clients’ products and services clearly, creating positive customer experiences and identifying new commercial opportunities, you will contribute to increased brand awareness, customer acquisition and campaign performance.

As a representative of Relay Direct, you will maintain a professional approach and ensure that every interaction reflects both our company standards and the values of the brands we represent.

Your Responsibilities

• Represent established client brands through face-to-face sales and marketing campaigns
• Approach and engage prospective customers professionally
• Present client products, services and campaign offers clearly
• Generate brand awareness, qualified leads and new customer acquisitions
• Build positive customer relationships and create a strong brand experience
• Work with the team to achieve daily and weekly performance targets
• Contribute ideas that support campaign development and growth

Your Strengths

• Confident, enthusiastic and comfortable in a customer-facing role
• Able to communicate clearly and build rapport with different audiences
• Commercially aware and motivated by measurable results
• Capable of learning detailed product and campaign information
• Able to balance brand standards with sales objectives
• Organised, reliable and able to manage priorities effectively
• Ambitious, self-motivated and receptive to coaching
• Interested in sales performance, customer engagement and practical marketing

Previous experience in sales, customer service, retail, hospitality, events or marketing would be beneficial, although structured training and ongoing support will be provided.

Your Progression

Training begins with communication, product knowledge, brand representation and customer acquisition. As you demonstrate consistent performance and complete each stage of development, you may progress towards coaching, campaign coordination and leadership responsibilities.

What You Can Expect

• Structured onboarding and campaign-specific training
• Regular workshops and one-to-one coaching
• Practical experience across multiple channels
• Ongoing support to develop your communication and sales skills
• Merit-based progression into leadership and campaign responsibility
• Team recognition, performance incentives and selected travel opportunities