Sales and Key Account Manager

ecube; Barry; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

On-site in St Athan

Full-time

Job summary

ecube is seeking a Sales Leader and Key Account Manager in Wales to develop new sales opportunities and maintain strong relationships with strategic customers. You will own customer accounts, drive revenue growth, margins and customer satisfaction, and collaborate across teams to improve service levels and capture new opportunities in the aviation market.

You will represent key accounts internally, coordinate with Marketing and Sales, and visit clients and industry events when needed to maximize

Qualifications

• Experience in sales pipeline management and account planning.
• Strong negotiation and commercial thinking.
• Degree or relevant experience in aviation or related field.

Responsibilities

• Develop new sales opportunities and maintain relationships with strategic customers for long-term growth.
• Own tactical and commercial deliverables for several strategic accounts (revenue growth, margins, customer satisfaction).
• Represent key accounts internally to improve service levels and support bid activity.
• Understand key accounts' market position and competitive landscape to progress opportunities in aviation.

Skills

Sales pipeline management

Account planning

Negotiation

Commercial thinking

Program management

Degree or relevant experience

Education

Degree or relevant experience

Job description

Summary

Customers and sustainable sales growth are key to ecube’s success. Every customer is important to ecube; however, we will invest in developing, capturing and defending customers who generate volume, revenue growth and long-term value. Ecube aims to deliver up to 80% of its business from a number of Key Accounts within the next 5 years. This role will combine sales leadership with key account management, ensuring ecube identifies and converts new opportunities while building strong, strategic relationships with priority customers. The aviation industry is dynamic with a high rate of change, so we will develop a sales and key account strategy that keeps us close to our customers and enables us to adapt service provisions in line with changing requirements.

Main responsibilities

• You will be responsible for developing new sales opportunities and maintaining strong relationships between ecube and strategic customers to ensure long-term sustainable growth and business success. You will act as the primary point of contact for nominat
• Ownership of tactical and commercial deliverables for several strategic customer accounts, including: Revenue growth, sales conversion, target margin and target Customer Satisfaction/Net Promotor Score
• Represent your key accounts and sales opportunities internally to continuously improve service levels, develop product features, support bid activity and ensure consistent company performance across all locations.
• Develop a thorough understanding of your key accounts’ position in the market, their product/service, points of difference and competitive landscape. Use this insight to identify, qualify and progress new sales opportunities across the aviation market.
• Manage key accounts’ input, feedback and commercial requirements for aircraft/portfolio programmes with detailed direction and timelines.
• Establish and build strong working relationships with business leaders at all levels across your accounts.
• As necessary, visit clients, attend trade shows and other industry events to capitalise on networking and relationship-building opportunities.
• Ensure clients and prospects are proactively engaged on a regular and effective basis, and ensure the timely production, follow-up and closing of quotations for work as it develops.
• Be the company’s primary source for regular and timely reporting of sales pipeline, account activity, revenue performance and customer knowledge. Detail and maintain an account plan for each nominated key account.
• Contribute effectively to an annual key account review process, sales planning process and the company’s marketing planning process.
• Coordinate with Marketing team to establish key content plans in support of account strategies
• Coordinate plans and activities with the Sales team to support capture of Tier 3 and Tier 2 accounts and progress qualified opportunities through to closure.
• Maintain accurate sales pipeline, forecast and account records to support business planning and decision making.

Key attributes

• A self-starter – able to quickly learn, take the initiative and proactively identify sales opportunities
• Resilient with the ability to work well under pressure and with strong organisational and time management skills
• Customer focused with an authentic win/win ethos
• Excellent oral, visual and writing communication skills
• Comfortable dealing at all company levels

Skills/experience

• Strong organisational skills
• Broad understanding of the aviation industry with a particular understanding of aircraft leasing & trading, the market for used serviceable materials and parts, aircraft MRO and the linkages between these sectors.
• Good negotiator, commercial thinker and problem solver
• Experience of sales pipeline management, account planning and converting opportunities into profitable business
• Program management
• Degree or relevant experience

Location, Working Hours & Benefits

• St Athan - Wales
• Reporting to - VP Sales
• Full Time