Sales and Events Coordinator

Oyster Recruitment Limited; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading venue in Birmingham is seeking a proactive Sales and Events Coordinator to manage event inquiries and ensure exceptional client experiences. This role involves coordinating details, managing bookings, and fostering client relationships to create memorable events. If you have a passion for hospitality and excellent organizational skills, this opportunity is for you.

Benefits

Contributory pension scheme

Employee assistance program

Day off for your birthday

Discounted tickets

Staff discount in food and drink outlets

Qualifications

• 2+ years in a sales or coordination role in events or hospitality.
• Excellent client-facing skills and a calm, solution-focused approach.

Responsibilities

• Handle event enquiries and convert leads into bookings.
• Coordinate with suppliers and manage booking tools.
• Oversee event delivery and maintain client relationships.

Skills

Communication

Organizational Skills

Client Relations

Tools

CRM Systems

Booking Platforms

Office Software

Job description

Oyster Recruitment Limited provided pay range

This range is provided by Oyster Recruitment Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Oyster Recruitment Limited

Oyster Recruitment LimitedSpecialising in Hospitality Recruitment10 + Years experience in hospitality

Sales and Events Coordinator

Are you a natural organiser with a flair for sales and a passion for creating standout experiences?

We’re looking for a confident, proactive Sales and Events Coordinator to join a leading and renowned venue to deliver exceptional events and building lasting client relationships.

This is a varied, people-focused role where you'll take ownership of event enquiries from start to finish, converting leads into bookings, fine-tuning the details and making sure everything runs without a hitch. You’ll be the go-to person for clients, helping them shape their events while working closely with internal teams and suppliers to bring everything together seamlessly.

Key Responsibilities:

• Handling incoming enquiries across multiple platforms and responding quickly with tailored, professional proposals
• Guiding clients through the booking process, offering expert advice on space usage, packages and pricing
• Hosting show rounds and representing the venue at networking events, exhibitions and familiarisation visits
• Finalising event details with clients, including catering, AV, equipment, room layouts and special requests
• Preparing detailed function sheets, checklists and schedules
• Coordinating with suppliers, managing booking tools and systems and keeping accurate records of each event
• Looking for upselling opportunities and supporting the wider team in meeting revenue targets
• Being onsite where needed to oversee event delivery and ensure a smooth client experience from start to finish
• Maintaining strong relationships with clients and ensuring feedback is gathered and acted on to drive improvements

What They’re Looking For:

• Experience working in events, hospitality or conference venues, ideally 2+ years in a sales or coordination role
• A confident communicator with excellent client-facing skills and a calm, solution-focused approach
• Comfortable managing multiple bookings, working to deadlines and staying organised under pressure
• Familiar with CRM systems, booking platforms and standard office software
• Someone with great attention to detail, commercial awareness and a genuine passion for people and events.
• Contributory pension scheme
• Employee assistance program
• Day off for your birthday
• Discounted tickets
• Staff discount in the REP food and drink outlets

If you are an experience Sales and Events Coordinator with a passion for planning and a sharp eye for opportunity, we’d love to hear from you. Apply now and help shape experiences that leave a lasting impression.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Industries

  Hotels and Motels

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