Sales Advisor - Uncapped Commission & Flexible Hours

BT plc; Newcastle upon Tyne; Remote; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Uncapped commission

24/7 GP appointments

Free parking

EE product discounts

Flexible leave for carers and family

Job summary

BT plc in Newcastle upon Tyne is seeking a Sales Advisor to join our EE Customer Contact Centre. You will take incoming calls from EE customers, helping them find the best phone and broadband deals and guiding them through EE product options.

You’ll be a confident communicator, a keen listener, and comfortable working to targets. The role offers a starting salary with progression and a benefits package designed for growth and flexibility.

Qualifications

• Outgoing, energetic and loves talking to people.
• Great listener and fluent talker; can match customers with the best product.
• No cold calling; calls come into you and you decide how to help the customer.
• Targets to hit and a competitive mindset helps you succeed.
• Experience in sales, retail or hospitality is valued.

Responsibilities

• Take incoming calls from existing EE customers to find the best deals on phones and broadband.
• Help customers navigate and choose from EE tech products.
• Build rapport and match customers to the right product.

Skills

Communication skills

Customer service

Listening

Sales mindset

Job description

BT plc in Newcastle upon Tyne is seeking a Sales Advisor to join our EE Customer Contact Centre. You will take incoming calls from EE customers, helping them find the best phone and broadband deals and guiding them through EE product options.

You’ll be a confident communicator, a keen listener, and comfortable working to targets. The role offers a starting salary with progression and a benefits package designed for growth and flexibility.