Sales Advisor - Portsmouth

Fexco; Portsmouth; Vor Ort; GBP 15.000 - 21.000; Teilzeit

Benefits dieser Stelle

Great benefits

Zusammenfassung

Currency Exchange Corporation (CEC), part of the Fexco Group, is recruiting a Sales Advisor for No1 Currency in Portsmouth. This part-time role averages 13.5 hours weekly, with Sunday and Monday shifts. The position offers £13 per hour, with potential overtime and friendly team support.

The successful candidate will work mostly alone in-store, handling cash, meeting customer needs, and aiming to exceed sales targets while upholding AML, Health & Safety, and security standards.

Qualifikationen

• Demonstrable excellent customer service experience ideally obtained in a cash handling environment
• Experience of working with foreign currencies is preferred

Aufgaben

• Identify and deliver customer requirements, meeting and exceeding their needs and maximising sales
• Achieve and where possible exceed individual and team sales and service targets
• Identify opportunities to cross sell various products and services
• Effective and accurate cash handling and reconciliation
• Ensure the store meets all operational standards and the highest levels of presentation
• Adhere to all Company Policies including Health and Safety, AML and Security
• Deal professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion
• Ensure telephone calls are answered promptly, politely and professionally
• Undertake marketing initiatives to promote the Bureau and increase brand awareness
• Ensure all point of sale and company material is displayed correctly and in working order
• Complete Opening and Closing procedures

Kenntnisse

Customer service

Cash handling

Sales skills

Communication

Attention to detail

Jobbeschreibung

As one of the UK’s largest independent foreign exchange providers, Currency Exchange Corporation (CEC), part of the Fexco Group, is a leading provider of complete FX services. Since it was established in 1996,CEChas been driven by a spirit of innovation and focus on customer experience in the provision of travel money.

We are now recruiting for a Sales Advisor in No1 Currency - Portsmouth

This is a permanent part-time role working on average 13.5 hours per week. The shifts will be Sunday and Monday but there may be the opportunity to earn overtime and cover other shifts throughout the week when colleagues are away from the business.

We offer a competitive salary, paying £13 per hour, and great benefits. Most shifts you will be the lone Advisor in the store so you have to be comfortable completing opening and closing procedures, but there is a passionate and friendly team who genuinely care about the success of our business, always available to support you.

Main Responsibilities

Working primarily alone in the store, the successful candidate will be responsible for:

• Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales
• Achieving and where possible exceeding individual and team sales and service targets
• Identifying opportunities to cross sell various products and services
• Effective and accurate cash handling and reconciliation
• Ensuring the store meets all operational standards and the highest levels of presentation are always maintained
• Adhering to all Company Policies including Health and Safety, AML and Security
• Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met
• Ensuring telephone calls are answered in a prompt, polite and professional manner
• Undertake marketing initiatives, to promote the Bureau and increase brand awareness
• Ensuring all point of sale and company material is displayed correctly and in working order
• Completing Opening and Closing procedures

Qualifications and Experience required:

• Demonstrable excellent customer service experience ideally obtained in a cash handling environment
• Experience of working with foreign currencies is preferred

Competencies required:

• Demonstrable superior customer service skills
• Numerate, with excellent accuracy and an eye for detail
• Comfortable communicating on all levels including within the business and to external customers and suppliers
• Must be flexible and have a can-do attitude and approach