Sales advisor - Milton Keynes

Glyn Hopkin Group; Milton Keynes; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Industry leading remuneration package

Job summary

Glyn Hopkin Group in Milton Keynes is seeking a Sales Advisor to guide customers through their vehicle purchase journey. You will greet customers, assess needs, and present suitable new and used cars, while explaining finance options and service packages.

Role is full-time and on-site, requiring weekend work and a full UK driving licence. You will manage test drives, quotes, and follow-ups, maintaining strong relationships with private and business customers and supporting CRM processes to

Qualifications

• Strong customer service and interpersonal skills to build rapport.
• Effective verbal and written communication to explain features and offers.
• Proven sales skills with lead follow-up and target achievement.
• Experience in training or coaching to improve product knowledge.
• Automotive sales or customer-facing retail experience is beneficial.
• Comfort with CRM systems and basic IT tools.
• Ability to work on-site in Milton Keynes, including weekends.
• Full UK driving licence for test drives.
• 5-day working week.
• Industry leading remuneration package.

Responsibilities

• Greet and engage customers, understand their needs, and present suitable vehicles.
• Explain product features, finance options, and service packages.
• Manage test drives, prepare accurate quotations, and follow up leads.
• Maintain relationships with private and business customers to achieve targets.
• Update CRM and coordinate with aftersales for smooth service.
• Collaborate with colleagues and management to uphold brand standards.

Skills

Customer service

Communication

Sales skills

Training/coaching

CRM experience

On-site work

Driving licence

Weekend availability

Interpersonal skills

Tools

CRM software

Job description

Company Description Glyn Hopkin Group is one of the UK’s largest and most successful automotive dealership networks, established in 1993 and now operating over 35 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, and Bedfordshire. The group represents leading manufacturers including Nissan, MG, Kia, Suzuki, Renault, Dacia, and Alpine, delivering high standards of customer service. It supplies new and used cars and vans, provides comprehensive aftersales support, and actively supports the Motability Scheme. Both private and business customers are served at each location, with a focus on generous offers, wide vehicle choice, and an experience that leaves customers feeling supported and valued.

Role Description The Sales Advisor role in Milton Keynes is a full-time, on-site position responsible for supporting customers through every stage of their vehicle purchase journey. Day-to-day activities include greeting and engaging customers, understanding their needs, presenting suitable new and used vehicles, and explaining product features, finance options, and service packages. The role involves managing test drives, preparing accurate quotations, following up leads, and maintaining strong relationships with both private and business customers. The Sales Advisor will work closely with colleagues and management to achieve sales targets, uphold brand standards, and ensure a consistently high level of customer satisfaction. Administrative tasks such as updating CRM systems, processing documentation, and coordinating with aftersales teams are also part of the role.

Qualifications

• Strong Customer Service and Interpersonal Skills to build rapport, understand customer needs, and deliver a supportive, rewarding experience.
• Effective Communication skills, both verbal and written, to explain vehicle features, finance options, and offers clearly and confidently.
• Proven Sales skills, including consultative selling, lead follow-up, and target achievement in a retail or automotive environment.
• Experience in Training or coaching, either receiving or providing, to continually improve product knowledge and sales techniques.
• Previous experience in automotive sales or a customer-facing retail role is highly beneficial but not essential.
• Comfort with using CRM systems and basic IT tools to manage customer records and sales documentation.
• Ability to work on-site in Milton Keynes, including weekends and peak trading hours, as part of a flexible schedule.
• Full UK driving licence and the ability to conduct test drives safely and professionally.
• 5 Day working week.
• Industry leading remuneration package.