Sales Advisor

Lex Leisure; Torquay; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a dynamic team at a forward-thinking organization that prides itself on exceptional customer service in the events industry. As a Sales Advisor, you will engage with clients, manage event inquiries, and contribute to a vibrant atmosphere at an iconic venue. This role offers the chance to develop your career in a supportive environment while making a meaningful impact in the community. With competitive salary, generous leave, and opportunities for training and development, this position is perfect for someone passionate about events and customer care.

Benefits

Competitive Salary

Generous Annual Leave

Free Gym Membership

Employee Health Cash Plan

Employee Discount Portal

Pension Scheme

Company Sick Pay

Career Progression

Training and Development

Qualifications

• Experience in events or hospitality preferred but not essential.
• Strong work ethic and passion for customer care.

Responsibilities

• Process enquiries and convert leads into confirmed events.
• Liaise with the Sales and Events Manager for business development.

Skills

Sales Experience

Customer Care

Multitasking

Event Planning

Communication Skills

Education

High School Diploma

Degree in Hospitality/Event Management

Tools

Event Management System

Microsoft Office

Job description

Sales Advisor - Events

Riviera International Centre, Torquay

This is an outstanding career opportunity for an individual who is passionate about the events industry, and would like to join an organisation that prides itself on providing exceptional customer journeys, in both the events and leisure sides of the business.
The Riviera International Centre is an iconic destination site in the South West with extensive conferencing and event facilities, including a conference auditorium, arena/exhibition hall and additional meetings and function rooms.
We are looking for an individual with sales experience, preferably in the events or hospitality industry (although this is not essential), to actively seek out new business, handle current enquiries, administrative tasks such as drawing up contracts, attend trade shows and networking events and show clients around the venue. To be successful in this role you will have a strong work ethic, be passionate about the events industry and our venue and most of all have a confident and engaging personality who will put potential clients at ease.

Main Duties

• Process conference and events enquiries generated through the website, email, telephone or walk-in enquiries with the aim to convert these leads into confirmed events.
  
• Liaise with the Sales and Events Manager and support the development of existing business and create opportunities for new business.
  
• Maintain accurate data on business contacts and enquiries, adding and updating events in the event management system diary and ensure follow-ups and contact is maintained.
  
• Understand client requirements, objectives, and budgets to create tailored event proposals and packages.
  
• Liaise with the Sales and Events Manager to develop appropriate Sales and Marketing activities which may include some weekend/ off-site work.
  
• Administration tasks such as keeping sales notes up to date, drawing up contracts and terms and conditions, providing room plans, sample menus and any other information required by the client before the event is confirmed.
  

The Person

• Will ideally have experience in the events and/or hospitality industry
  
• Will possess a friendly, approachable and can do' attitude.
  
• Will be passionate about providing exceptional customer care.
  
• Will have a keen eye for detail and be able to multitask.
  
• Will be flexible - evening and weekend work may apply occasionally (if attending trade shows or networking events).
  
• Will be computer literate.
  
• Will have a desire to overachieve in a challenging but rewarding industry.
  

What can Lex Leisure offer you?

• Competitive salary
  
• Generous annual leave
  
• Free gym membership for you and a nominated person
  
• Employee health cash plan
  
• Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
  
• Pension Scheme
  
• Company sick pay
  
• Career progression
  
• Training and development
  

Lex Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.
How to Apply
If you feel like you could bring some fresh ideas to the table we want to hear from you. Please apply with a cover letter and CV
Previous applicants need not apply.

Closing Date

• Friday 23rd April 2025

About Lex Leisure

Lex Leisure seeks to operate leisure venues on a commercial basis with a view to generating a surplus that can be used for our principal objective of supporting those who are disabled, physically or mentally or who require support or bespoke care plans to stay physically active. Lex Leisure, working with key partners, wants to empower disabled people to take a more active role in all aspects of sport and physical activity and for our facilities to be more inclusive and to provide a greater range of sporting opportunities for disabled people.