Inbound Sales Advisor Work At Home

Minacs; United Kingdom; Remote; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their Inbound Sales team in a fully remote role. This position offers the chance to work for one of the UK's leading Telecommunications companies, providing excellent training and career development opportunities. As an Inbound Sales Advisor, you will manage customer inquiries, assist with retention strategies, and promote additional services. With a competitive starting salary and uncapped bonuses, this role is perfect for those with a customer service background looking to make a significant impact in a dynamic environment.

Benefits

Full training provided

Career development opportunities

Exclusive discounts on SIM-only plans

Discounts on broadband and mobile services

Qualifications

• At least 6 months' experience in a customer service role.
• Ability to provide employment references from the last 3 years.

Responsibilities

• Handle inbound calls from customers regarding their contracts.
• Assist with retention and sell additional products and services.

Skills

Customer Service

Sales Experience

Computer Literacy

Multitasking Skills

Teamwork

Job description

Working with us is more than just a job. It’s work you can feel proud of!

We’re looking for passionate, caring, and experienced people to join our Inbound Sales team, fully remote! This is a fantastic opportunity to work on behalf of one of the UK’s biggest Telecommunications companies.

• Excellent starting salary of £25,480.00 plus the opportunity to earn uncapped bonuses!
• Remote working role
• Rotational shift pattern: You will work 40 hours per week between 8am-10:15pm (Mon-Fri) and 8am-8:30pm (Sat-Sun).

As an Inbound Sales Advisor, your responsibilities include handling inbound calls from customers within the last 6 months of their contracts, assisting with retention, selling additional products and services, and dealing with new customers.

Benefits include:

• Full training provided
• Career development opportunities via our Concentrix University portal
• Exclusive discounts on SIM-only plans (up to 80%) for you and up to 4 family and friends
• Discounts on broadband, mobile, TV channels, and more

Requirements:

• At least 6 months' experience in a customer service role
• Sales experience is an advantage
• Clear criminal and credit records
• Ability to provide employment references from the last 3 years
• Computer literacy with multitasking skills across multiple systems
• Ability to work effectively as part of a team

What are you waiting for?

Join us—One Team. One Company. One Concentrix.

Concentrix is an Equal Opportunity Employer. We welcome candidates from diverse backgrounds. All applicants must be eligible to work in the UK, with documented proof of eligibility required during recruitment.