Sales Advisor

Parkwood Leisure; Torquay; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a dynamic organization dedicated to providing exceptional experiences in the events industry! As a Sales Advisor, you will engage with clients, manage inquiries, and create tailored proposals. This role offers a chance to grow within a supportive environment that values career progression and invests in its staff. With a competitive salary, generous annual leave, and perks like gym memberships and health plans, this is your opportunity to thrive in a rewarding industry. If you have a passion for events and customer service, we want to hear from you!

Benefits

Competitive Salary

Generous Annual Leave

Free Gym Membership

Health Cash Plan

Employee Discount Portal

Pension Scheme

Company Sick Pay

Career Progression Opportunities

Training and Development Programs

Qualifications

• Experience in events or hospitality preferred.
• Detail-oriented with strong multitasking abilities.

Responsibilities

• Process inquiries and convert leads into bookings.
• Collaborate with the Sales and Events Manager to develop business.
• Maintain accurate data and follow up with clients.

Skills

Sales Experience

Customer Service

Multitasking

Proficiency in Computer Use

Job description

Sales Advisor - Events

Riviera International Centre, Torquay

This is an outstanding career opportunity for an individual passionate about the events industry who wants to join an organization committed to providing exceptional customer experiences in both events and leisure.

The Riviera International Centre is a renowned destination in the South West, featuring extensive conferencing and event facilities, including a conference auditorium, arena/exhibition hall, and additional meeting and function rooms.

We seek a candidate with sales experience, preferably in events or hospitality (though not essential), to actively pursue new business, manage current inquiries, handle administrative tasks such as contract drafting, attend trade shows and networking events, and conduct venue tours. Success in this role requires a strong work ethic, a passion for the events industry and our venue, and a confident, engaging personality to put clients at ease.

Main Duties

1. Process conference and event inquiries received via website, email, phone, or walk-ins, with the goal of converting leads into confirmed bookings.
2. Collaborate with the Sales and Events Manager to develop existing business and create new opportunities.
3. Maintain accurate contact and inquiry data, update event details in the management system, and ensure follow-up communications.
4. Understand client needs, objectives, and budgets to create tailored event proposals and packages.
5. Support sales and marketing activities, which may include some weekend or off-site work, in coordination with the Sales and Events Manager.
6. Perform administrative tasks such as updating sales notes, drafting contracts and terms, providing room plans, sample menus, and other client information prior to confirmation.

The Person

• Experience in the events and/or hospitality industry is preferred.
• Friendly, approachable, and proactive attitude.
• Passionate about delivering exceptional customer service.
• Detail-oriented with strong multitasking abilities.
• Flexible, with occasional evening and weekend work for trade shows or networking events.
• Proficient in computer use.
• Motivated to excel in a challenging yet rewarding industry.

What Lex Leisure Offers

• Competitive salary
• Generous annual leave
• Free gym membership for employee and a nominated person
• Health cash plan
• Employee discount portal (travel, vouchers, gift cards, cinema tickets, leisure activities, and daily expenses)
• Pension scheme
• Company sick pay
• Career progression opportunities
• Training and development programs

Lex Leisure is a growing organization committed to investing in its staff and offering career advancement.

How to Apply

If you are ready to bring fresh ideas, please submit your cover letter and CV to [e-mail]. Previous applicants need not apply.

Closing Date

• Friday 23rd April 2025

About Lex Leisure

Lex Leisure operates leisure venues on a commercial basis to generate surpluses that support our core mission: aiding disabled individuals and those requiring bespoke care to stay active. We aim to empower disabled people through inclusive facilities and diverse sporting opportunities, working with key partners to promote active participation in sport and physical activity.