Sales Advisor

Imagine Cruising; Swindon; On-site; GBP 21,000 - 30,000; Full time

Job summary

Imagine Cruising in Swindon is seeking a dynamic Sales Advisor to convert inbound inquiries into memorable travel experiences. You will thrive in a consultative sales environment while helping clients plan exceptional cruise holidays.

As a UK-based expert, you will understand customers' needs, present itineraries that combine cruises with tours and hotels, and consistently hit KPIs within a commission-based structure.

Qualifications

• Highly motivated, goal-oriented sales professional with strong self-discipline.
• Proven ability to achieve and exceed KPIs in a commission-based environment.
• Strong commercial acumen, including understanding gross margin and profitability.
• Skilled at building rapport and establishing trust quickly.
• Organized and accountable, with a strong sense of ownership.
• Resilient and energized by working in a fast-paced, target-driven environment.
• Excellent listening, negotiation, and closing skills.
• Flexible availability, including weekends and extended hours as required.

Responsibilities

• Convert inbound inquiries into travel bookings through consultative selling.
• Meet and exceed KPI targets in a commission-based environment.
• Build rapport and trust with clients to create memorable cruise experiences.

Skills

Sales experience

Commission sales

Negotiation

Customer rapport

Time management

Weekend availability

Tools

CRM software

Job description

Company Description

Imagine Cruising, established in 2011, are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise. We create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, and fabulous hotel stays at hand-picked accommodations - transforming everyday travel into extraordinary adventures.

Role Description

We are seeking a dynamic, results-driven Sales Advisor who thrives in a consultative sales environment and is passionate about creating extraordinary travel experiences.

Imagine Cruising is a UK-based cruise and tour specialist with global offices in Australia, New Zealand, and South Africa — and we are now expanding into the U.S. market. We curate once-in-a-lifetime, bucket-list itineraries that combine world-class cruise vacations with expertly escorted tours, luxury rail journeys, and premium hotel stays.

We are cruise specialists — but we offer far more than just a cruise.

This role plays a critical part in delivering the first stage of our customer journey. We are looking for a driven sales professional who can confidently convert inbound inquiries into unforgettable travel experiences while consistently achieving KPIs.

Initial onboarding includes a 4-week training period in the UK, with potential future opportunities to visit our international offices for top performers.

Qualifications

• Highly motivated, goal-oriented sales professional with strong self-discipline
• Proven ability to achieve and exceed KPIs in a commission-based environment
• Strong commercial acumen, including understanding gross margin and profitability
• Skilled at building rapport and establishing trust quickly
• Organized and accountable, with a strong sense of ownership
• Resilient and energized by working in a fast-paced, target-driven environment
• Excellent listening, negotiation, and closing skills
• Flexible availability, including weekends and extended hours as required