Cruise Sales Advisor

Succeed Recruitment Solutions; United Kingdom; À distance; GBP 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Pension scheme

Holiday discounts

Private medical insurance

Work perk discounts

Overseas familiarisation trips

Résumé du poste

A leading travel recruitment agency is seeking a motivated Cruise Sales Advisor for a home-based position. You will handle customer enquiries and convert them into bookings while achieving sales targets. Ideal candidates have previous experience in travel sales and exceptional customer service skills. The role offers competitive earnings potential and various perks including holiday discounts and private medical insurance.

Qualifications

• Previous experience in selling holidays or cruises is essential.
• Proven ability to achieve sales targets required.
• Strong administrative skills are necessary.

Responsabilités

• Handle enquiries via phone, email & live chat.
• Provide customers with quotes using an in-house travel system.
• Achieve personal sales targets and KPIs.

Connaissances

Selling holidays or cruises

Exceptional customer service skills

Strong attention to detail

Time management

Self-motivated

Results-driven

Outils

Isell

Cruise line CRS

Description du poste

We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales!

As a Cruise Sales Advisor, you’ll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you’ll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment!

Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential (£50k OTE), pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips.

This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month.

If this role is of interest to you, please apply online.

Role of Cruise Sales Advisor:

• Handle enquiries via phone, email & live chat
• Provide customers with quotes using an in-house travel system
• Convert enquiries into bookings
• Achieve personal sales targets and KPIs
• Maintain excellent knowledge of cruise lines and destinations
• Follow up regularly to maximise conversion
• Seize every opportunity to upsell and enhance the customer holiday experience
• Deliver excellent customer service and build lasting rapport

Skills required for the role:

• Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role
• Experience of using Isell – beneficial
• Usage of cruise line CRS – beneficial
• Proven ability to achieve sales targets
• Exceptional customer service and administrative skills
• Strong attention to detail
• Ability to manage time effectively and prioritise workloads
• Self-motivated and results-driven