Sales Advisor

Fitness Superstore; Norwich; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Lunch break

In-store equipment use

Staff discount

Training & induction

21 days holiday

Supportive team

Six week rota

Job summary

Fitness Superstore in Norwich is hiring a Sales Advisor. You will earn a base salary of £24,000 per annum and can boost earnings with an uncapped discretionary bonus from day one, with typical monthly earnings up to £370.

You’ll deliver exceptional customer experiences, upsell premium fitness equipment, demonstrate products and apps, and participate in a six-week rota. The role includes a 30-minute paid lunch break, staff discounts after probation, and comprehensive product training.

Qualifications

• Previous sales experience is beneficial, but not essential.
• Strong ability to upsell, cross-sell and guide customers through the full buying journey.
• Motivated by achieving targets and earning monthly bonuses.
• Passionate about delivering an outstanding customer experience.
• Good numeracy and communication skills.

Responsibilities

• Deliver an exceptional in-store experience for every customer.
• Sell premium fitness equipment face-to-face, over the phone and via Live Chat.
• Understand customer needs and recommend the right products to help them achieve their goals.
• Demonstrate equipment and apps confidently and accurately.
• Work alternate bank holidays.

Job description

Join us as a Sales Advisor at our Norwich store earning a base salary of £24,000 per annum plus an uncapped discretionary bonus scheme from day one – with typical earnings of up to £370 per month.

What you’ll enjoy as a Sales Advisor…

• Uncapped bonus scheme from your first month.
• 30-minute paid lunch break
• Personal use of in-store equipment after hours.
• Generous staff discount (following probation).
• Full product training and induction.
• 21 days holiday per year.
• A supportive, friendly team environment.
• Six week rolling rota (30 – 42 hours per week – Averaging 35 hours per week):

Week 1 (34 Hours)

• Monday - 09:00 – 17:30
• Tuesday – 09:00 – 17:30
• Wednesday – Not scheduled to work
• Thursday – 09:00 – 17:30
• Friday – 09:00 – 17:30
• Saturday – Not scheduled to work
• Sunday – Not scheduled to work

Week 2 (30 Hours)

• Monday – 09:00 – 17:30
• Tuesday – 09:00 – 17:30
• Wednesday – Not scheduled to work
• Thursday – Not scheduled to work
• Friday – Not scheduled to work
• Saturday – 09:00 – 17:00
• Sunday – 11:00 – 16:00

Week 3 (35 Hours)

• Monday – 09:00 – 17:30
• Tuesday – 09:00 – 17:30
• Wednesday – Not scheduled to work
• Thursday – Not scheduled to work
• Friday – 12:30 – 17:30
• Saturday – 09:00 – 17:00
• Sunday – 11:00 – 16:00

Week 4 (34 Hours)

• Monday – 09:00 – 17:30
• Tuesday – 09:00 – 17:30
• Wednesday – Not scheduled to work
• Thursday – 09:00 – 17:30
• Friday – 09:00 – 17:30
• Saturday – Not scheduled to work
• Sunday – Not scheduled to work

Week 5 (42 Hours)

• Monday – 09:00 – 17:30
• Tuesday – 09:00 – 17:30
• Wednesday – Not scheduled to work
• Thursday – 09:00 – 17:30
• Friday – 09:00 – 17:30
• Saturday – 09:00 – 17:00
• Sunday – Not scheduled to work

Week 6 (35 Hours)

• Monday – 09:00 – 17:30
• Tuesday 09:00 – 17:30
• Wednesday – Not scheduled to work
• Thursday – Not scheduled to work
• Friday – 12:30 – 17:30
• Saturday – 09:00 – 17:00
• Sunday – 11:00 – 16:00

What you’ll do as a Sales Advisor…

• Deliver an exceptional in-store experience for every customer.
• Sell premium fitness equipment face-to-face, over the phone and via Live Chat.
• Understand customer needs and recommend the right products to help them achieve their goals.
• Demonstrate equipment and apps confidently and accurately.
• Work alternate bank holidays.

What we’re looking for…

• Previous sales experience is beneficial, but not essential.
• Strong ability to upsell, cross-sell and guide customers through the full buying journey.
• Motivated by achieving targets and earning monthly bonuses.
• Passionate about delivering an outstanding customer experience.
• Good numeracy and communication skills.

Why Fitness Superstore?

If you’re passionate about fitness, love helping people and thrive in a sales environment, we want to hear from you.

Founded in 1994, Fitness Superstore is the UK’s leading Fitness Equipment Specialist, and we’re rated as excellent on Trustpilot. If you’re excellent too, we’d love you on our team.