Retail Sales Advisor

poltronesofà UK; Norwich; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

33 days holidays incl. bank holidays

Employee discounts platform

Pension scheme

Virtual GP

Job summary

poltronesofà UK in Norwich is hiring a Retail Sales Advisor. You will welcome customers, discuss furniture options and complete orders, including finance applications, to drive personal sales and KPIs.

The role offers uncapped commission with a realistic OTE and a supportive team environment. Enjoy a comprehensive benefits package and opportunities for career progression within our Norwich store.

Qualifications

• Sales-driven approach with a focus on customer experience.
• Experience in customer-facing roles is preferred.
• A positive, energetic personality with the ability to learn quickly.

Responsibilities

• Welcome customers and help them find the right furniture.
• Process orders and finance applications accurately.
• Achieve personal sales targets and KPIs.
• Collaborate with the team to deliver a 5-star experience.
• Keep showrooms clean, tidy and welcoming.

Skills

Sales driven

Customer facing

People person

Team player

Shift flexibility

Strong work ethic

Job description

Department: Retail

Employment Type: Full Time

Location: Norwich

Reporting To: Deputy Store Manager

Compensation: £22,628 - £26,507 with a realistic OTE of £40,000

What’s the opportunity?

As part of the Retail team, you’ll be based within our store in Norwich welcoming customers in and talking to them about our gorgeous furniture.

As a Retail Sales Advisor you can earn more as you sell more — our uncapped commission structure puts you in control of your income.

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home
• Accurately complete customer orders and process finance applications
• Accountable for delivering personal sales and KPIs
• Work within the team to deliver a 5 star customer experience
• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
• Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
• Continuously develop and maintain knowledge on all poltronesofà products and services
• Undertake, as required, other duties in keeping with the general nature of the role

What’s in it for you?

• Basic salary between £22,628 - £26,507 with a realistic OTE of £40,000
• In this store, our Retail Sales Advisors earn on average £800 - £1200 per month on top of their basic salary
• Guaranteed commission of £400 per month in your first three months
• Competitions and incentives
• 33 days holidays including bank holidays
• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
• Colleague Discount
• Career progression
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
• Virtual GP – Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service

INDMP

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!

We’re looking for the following qualities

• Sales driven with a passion for driving a 5 star customer experience
• Experience within a customer facing role
• A real people person – the ability to build strong relationships with our customers and colleagues
• A team player
• Flexibility to work shift patterns
• Strong work ethic, resilient, self-starter and a can do attitude