Sales Advisor

PRS for Music; Greater London; Hybride; GBP 29 000 - 36 000; Plein temps

Avantages offerts par ce poste

Affinity Groups (eight groups)

Family friendly leave (enhanced)

25 days holiday with top-up to 30

Work from anywhere up to eight weeks a

Retail discounts

Gym discounts

Season ticket or bicycle loan

Résumé du poste

PRS for Music is seeking a Sales Advisor to support licensees with licences and revenue generation. The role focuses on inbound calls, conversion targets, and collaboration with sales and operations to ensure accurate royalty flow.

You will guide customers to tariffs and use Cadence CRM while identifying opportunities for growth. The position offers hybrid working from our London base and an emphasis on relationship building, data interpretation, and proactive outreach in a busy commercial

Qualifications

• Ability to understand and interpret data, presenting information clearly and concisely.
• Prior experience using Microsoft Office software.
• Some experience in basic Sales roles, with a basic understanding of the end to end Sales process.
• Comfortable with proactive relationship building e.g. cold calling, answering inbound calls, networking at events.

Responsabilités

• Act as a point of contact for licensees / customers ensuring they have the required licences in place to deliver their services.
• Manage inbound customer calls 3-4 days a week, with the aim of hitting pick up and conversion rate targets.
• Work closely with colleagues in the sales and operations teams to ensure efficient, timely and accurate flow-through of royalties and resolve internal queries e.g. reviewing cue sheets as they come in to see if the formatting is correct.
• Ensuring licensees are directed towards the correct tariffs / product owners and provide support to customers using the Cadence, our internal CRM.
• On an ad hoc basis, undertake market research to identify opportunities for increased licence penetration and revenue growth.

Connaissances

Data interpretation

Microsoft Office

Sales basics

Relationship building

Description du poste

Overview

Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world-leading organisation.

Overview

Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world-leading organisation.

The Role

The Commercial Department at PRS for Music is the customer facing and revenue generating arm of one of the world’s leading music copyright collectives. We are a UK based team of over 40 individuals who currently generate in excess of £650 million per year for our members through licensing music usage to a wide variety of industries, including major and independent record labels, music festivals, broadcasters, computer game platforms and publishers and increasingly Web3 and the Metaverse. We are currently undergoing a dynamic and exciting Sales Transformation process that will result in us delivering in excess of £1 billion a year to our members by 2026 and we are looking for new colleagues to help us reach our goals. We love our music and we love the challenge and responsibilities that go with delivering what is due to UK songwriters, composers and music publishers and we want to bring in talented individuals who can help us achieve significant growth by selling the benefits of music into the marketplace.

Responsibilities

As our Sales Advisor, some of your day to day duties will include…

• Act as a point of contact for licensees / customers ensuring they have the required licences in place to deliver their services.
• Manage inbound customer calls 3-4 days a week, with the aim of hitting pick up and conversion rate targets.
• Work closely with colleagues in the sales and operations teams to ensure efficient, timely and accurate flow-through of royalties and resolve internal queries e.g. reviewing cue sheets as they come in to see if the formatting is correct.
• Ensuring licensees are directed towards the correct tariffs / product owners and provide support to customers using the Cadence, our internal CRM.
• On an ad hoc basis, undertake market research to identify opportunities for increased licence penetration and revenue growth.

For a full list of duties, please email the recruitment team and request a copy of the job description.

About You

At PRS for Music, we want you to bring the best version of yourself to work. We believe that celebrating individuality promotes a culture of acceptance and openness. Along with being whoever you want to be, in an ideal world you will also have:

Essential

• Ability to understand and interpret data, presenting information clearly and concisely
• Prior experience using Microsoft Office software
• Some experience in basic Sales roles, with a basic understanding of the end to end Sales process
• Comfortable with proactive relationship building e.g. cold calling, answering inbound calls, networking at events

Desirable

• Previous experience in administrative roles
• Excellent written and verbal communication skills, including persuasive and assertiveness skills.
• Experience in using a CRM e.g. Salesforce

What’s in it for you?

Here are just a few things that set PRS for Music apart from the crowd:

• We trust, value, and support our people to make the difference
• We believe that diversity of thought and experience provides the platform for innovation and creativity
• We are consciously inclusive and have eight Affinity Groups which you can join and make an impact
• We invest in the development of our people to drive our ambitions forward
• We offer a range of family friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support.
• We know time to rest and recharge is important which is why we offer 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days
• Employees can work from anywhere in the world for up to eight weeks of the year
• Plus a whole range of other benefits, including retail discounts, gym discounts, season ticket or bicycle loan.

The Process

Our Interview Process For This Role Is Simple

• First stage interview will take place virtually on MS Teams.
• Second stage interview will take place in person at our London Bridge Hub.

We use competency-based questions within our interviews. This allows you to provide examples of situations where you have had to demonstrate the required skills relevant to the role you are applying for. To assist your preparation for interview, research the STAR method to aid bringing your examples to life.

Location

We offer a hybrid working model, allowing employees to work from home up to three days a week. To ensure the health and safety of all our employees, if you wish to work from home for more than 2.5 days per week, we will conduct a quick and easy remote-working assessment.

At PRS we are committed to equity, diversity, inclusion and belonging for all. We have taken a holistic approach to ensure that no one feels excluded regardless of age, class, sexuality, gender, race, religion, or ability. We value the needs of everyone in our organisation and strive to build an environment where our employee’s contributions are recognised in order that everyone may thrive.