Sales Administrator – Temp to Perm – Team Valley – Full Time – Gateshead

Catering; Gateshead; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

28 days annual leave (accrued)

Exclusive discount vouchers

Eye care vouchers

Pension scheme options

Job summary

Office Angels is recruiting a Sales Administrator for a busy Gateshead office. The role focuses on sales support, order processing and delivering an excellent customer journey from quotation to delivery.

You will liaise with customers, suppliers and internal teams, ensuring accurate processing, timely updates and orderly records. This temporary role offers an immediate start with potential for permanent placement and clear career development.

Qualifications

• Organised and proactive with strong attention to detail.
• Experience in sales administration, customer service or order processing is preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Prepare and process customer quotations and orders.
• Provide customers with regular updates on their orders.
• Respond to customer queries by phone and email.
• Coordinate stock availability and delivery arrangements.
• Liaise with suppliers, manufacturers and internal teams.
• Monitor orders through to completion and resolve issues promptly.
• Update internal systems and maintain accurate records.
• Provide general administrative and sales support to the team.
• Ensure every customer receives a professional and positive experience.

Skills

Organised

Customer-focused

Proactive

Attention to detail

IT skills

Tools

Microsoft Office

Job description

Sales Administrator | Gateshead (Team Valley) | Office Based | Temp to Perm | Immediate Start

Are you an organised, customer-focused administrator who enjoys working in a busy environment and keeping things moving? We’re recruiting for a Sales Administrator to join a friendly and supportive team within a well-established business based in Gateshead. This is a varied, customer-facing role where you’ll provide essential administrative and order processing support, manage customer orders and ensure everything runs smoothly through to delivery.

You’ll be communicating with customers, suppliers and internal teams every day, providing updates, answering queries and keeping orders on track.

If you enjoy customer service, administration and coordinating multiple tasks, this could be a great opportunity to develop your career within a successful and growing business.

What’s in it for you?

• £25,350 starting salary, rising to £26,810 inclusive of bonus upon securing a permanent position
• Temp-to-perm opportunity
• Immediate start available
• Monday to Friday, 8:30am-5:00pm (37.5 hours per week)
• Free on-site parking
• Full training provided
• Career development opportunities
• Friendly and supportive team environment
• Regular team socials and celebrations
• Great on-site facilities, including a tuck shop and a kettle that’s always on!

Why Join?

You’ll be joining a lovely, supportive team where people genuinely look after each other. There’s a friendly atmosphere, plenty of support and a real team spirit – with a tuck shop, the kettle always on, and regular team socials and celebrations. It’s a workplace where everyone pitches in, supports one another and celebrates each other’s successes.

This is a great opportunity to build your experience across sales support, customer service and order administration, with the potential to secure a permanent position and develop your career. If you’re looking for a role where you can use your organisation, communication and customer service skills while working with a genuinely great team, we’d love to hear from you!

About the Role

As a Sales Administrator, you’ll play an important role in supporting the sales and customer journey, ensuring orders are processed accurately and customers are kept informed every step of the way.

Your responsibilities will include:

• Preparing and processing customer quotations and orders
• Providing customers with regular updates on their orders
• Responding to customer queries by telephone and email
• Coordinating stock availability and delivery arrangements
• Liaising with suppliers, manufacturers and internal teams
• Monitoring orders through to completion
• Resolving queries and helping to ensure any issues are dealt with promptly
• Updating internal systems and maintaining accurate customer and order records
• Uploading and maintaining relevant documentation
• Providing general administrative and sales support to the wider team
• Ensuring every customer receives a professional and positive experience

About You

We’re looking for someone who is organised, proactive and confident dealing with customers. You’ll ideally have experience in a sales administration, customer service, order processing or general administration role.

You’ll also have:

• Excellent communication skills, both written and verbal
• Strong attention to detail and a high level of accuracy
• Confidence communicating with customers by phone and email
• The ability to manage multiple tasks and priorities
• Good IT skills and confidence learning new systems
• A proactive, solutions-focused approach
• The ability to work effectively as part of a busy team
• A genuine commitment to providing excellent customer service

What Office Angels Offers You

When you work with Office Angels, you’ll benefit from:

• 28 days paid annual leave (accrued weekly)
• Exclusive discount vouchers for high-street brands
• Eye care vouchers
• Pension scheme options

Please note: Due to the volume of applications received, we are unable to provide individual feedback to all applicants. If your application is successful, a member of our team will be in touch. Reasonable adjustments are available throughout the recruitment process.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

Salary: £25350 – £26810/annum

Job Type: Temporary

Location: Gateshead, Tyne and Wear