Sales Administrator Liverpool

Stellantis group; Liverpool; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Company Car Scheme

Company Discounts

Pension

Annual Holiday

Reward Gateway

Family-Friendly Policies

Employee Assistance Programme

Occupational Health

Personal Accident Insurance

Training Opportunities

Shared Incentive Plan

Health Cash Plan

Paid sick leave

Job summary

Stellantis &You UK seeks a Sales Administrator with 1+ year in automotive parts distribution or logistics. You will handle claims, data management, deadlines, and use of computerised systems to support profitability and efficiency. A strong team environment and a comprehensive benefits package are offered.

The role emphasizes accurate paperwork, good communication, and compliant handling of customer data across multiple sites within the Stellantis network.

Qualifications

• At least 1 year of experience in a similar role within automotive parts distribution or logistics.
• Proficient with word processing and database software.
• Experience using email and internet applications.
• Able to meet deadlines and input data accurately.

Responsibilities

• Ensure claims for damaged or missing parts are processed promptly and customer queries are answered efficiently.
• Protect customer data and handle information in line with legal requirements.
• Meet deadlines set by Line Manager and procedures.
• Utilise computerized systems to access/input information; ensure legibility of handwritten documents.
• Support development and implementation of strategies to improve profitability and efficiency.
• Suggest improvements to current processes to raise efficiency and service levels.
• Maintain filing and storage of documents (physical and electronic).
• Receive and verify deliveries paperwork for accuracy.

Skills

Experience

Word processing

Database software

Email

Internet

Tools

Word processing software

Database software

Email applications

Internet applications

Job description

We are seeking an Sales Administrator with at least one year of experience in a similar role within the automotive network, specifically in parts distribution or automotive logistics. The ideal candidate will have proven proficiency in using word processing and database software, as well as email and internet applications.

Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.

Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

• Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
• Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
• Pension: Benefit from a generous employer pension contribution of up to 7%.
• Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
• Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
• Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
• Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.
• Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.
• Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
• Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.
• Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
• Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.
• Paid sick leave upon completion of Probationary period.

Role Description:

• Ensure claims for damage and missing parts are completed in a timely manner and that all customer transactions and queries are handled promptly and efficiently.
• Ensure all customer data is stored and handled securely in line with Company and legal requirements.
• Meet all deadlines as set by Line Manager and company procedures.
• Use computerised systems efficiently to access and input information. Ensure all handwritten documents are legible and accurate.
• Support the development and implementation of strategies to improve profitability and efficiency.
• Be aware of current business processes and suggest improvements to increase efficiency and service.
• Maintain filing and storage of documents both physical and electronic to specified criteria.
• Receive and identify all parts and goods deliveries paperwork. Check for accuracy of both paperwork and computer input.

A Day in the Life:

"Dealing with emails, ordering systems, customers and constantly changing systems can be difficult at times but it is a face paced environment and we help each other out. The addition of more brands has made it more difficult but we get there in the end and have a good team that has the attitude of 'Just do it'"

• Manufacturer owned dealership opportunity.

Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, LeapMotor and Vauxhall. We are committed to fostering individual growth andrecognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary.

An exciting new opportunity has come up here at our site.This is a great opportunity for you to become a key member of the Stellantis &You team.

As an Sales Administrator you will be responsible for ensuring all paperwork is completed in a timely manner with any discrepancies raised and resolved with each site immediately.

Benefits of a career with Stellantis &You UK

We consider Stellantis &You UK to be more than just a workplace; it's a platform for building a successful career. We offer a diverse range of benefits to support your personal well-being:

• Company car scheme - up to two vehicles
• Up to 7 % Employer Pension Contribution
• Annual Leave - 22 days increasing to 26 with continued service, plus bank holidays
• Exclusive retail discounts - through our Rewards Apps
• Enhanced Maternity, Paternity and Adoption Leave
• Employee Assistance Program

Get in touch

We are available Mon - Fri: 8am - 6pm and Sat 8.30am - 12.30pm