Sales Administrator (Ftc)

Giacom; Pendleton; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Birthday off

No dress code

Complimentary refreshments

Learning and development opportunities

Job summary

Giacom in Nelson, England seeks a Sales Administrator (FTC) to support our growing Sales team and partner onboarding. You’ll coordinate documentation, ensure smooth onboarding from contract to launch, and maintain accurate records while liaising with Sales, Operations and Compliance.

The role focuses on multi-tasking, proactive problem solving and delivering excellent customer experiences. Benefits include 25 days annual leave, birthday off, no dress code and learning opportunities.

Qualifications

• Previous experience in a Sales Administrator, Coordinator or similar support role.
• Strong organisational skills and the ability to manage multiple priorities.
• Excellent communication and relationship-building skills.
• High attention to detail and a proactive approach to problem-solving.
• Good working knowledge of Microsoft Office and business systems.
• Familiarity with CRM, workflow or automation tools.
• Experience in a fast-paced customer or partner-focused environment.

Responsibilities

• Supporting the onboarding of new partners from contract completion through to launch.
• Acting as a key point of contact, ensuring partners receive a smooth and professional experience.
• Coordinating documentation, compliance checks, system access and training requirements.
• Monitoring onboarding progress, resolving issues and keeping stakeholders informed.
• Maintaining accurate records, trackers and reports.
• Working closely with Sales, Operations, Compliance and Product teams to ensure successful partner launches.
• Identifying opportunities to improve processes and increase efficiency.
• Providing general administrative support to the wider Sales team.

Skills

Organised

Proactive

Detail oriented

Communication

Microsoft Office

CRM experience

Tools

CRM software

Workflow tools

Automation tools

Business systems

Job description

Sales Administrator (FTC) GiacomNelson, England, United Kingdom

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

We're looking for an organised, proactive and detail-focused Sales Administrator to support our growing Sales team. This is a fixed term contract for 9-12 months to cover maternity leave.

This is a fantastic opportunity for someone who thrives on keeping things running smoothly, enjoys building relationships and takes pride in delivering a great experience for customers and partners. You'll play a crucial role in supporting new partner onboarding, coordinating activity across multiple teams and ensuring everything is in place to help our partners start trading as quickly and efficiently as possible.

If you enjoy managing multiple priorities, improving processes and being the go-to person who keeps everything on track, we'd love to hear from you.

What you'll be doing

• Supporting the onboarding of new partners from contract completion through to launch.
• Acting as a key point of contact, ensuring partners receive a smooth and professional experience.
• Coordinating documentation, compliance checks, system access and training requirements.
• Monitoring onboarding progress, resolving issues and keeping stakeholders informed.
• Maintaining accurate records, trackers and reports.
• Working closely with Sales, Operations, Compliance and Product teams to ensure successful partner launches.
• Identifying opportunities to improve processes and increase efficiency.
• Providing general administrative support to the wider Sales team.

Your Experience

• Previous experience in a Sales Administrator, Coordinator or similar support role.
• Strong organisational skills and the ability to manage multiple priorities.
• Excellent communication and relationship-building skills.
• High attention to detail and a proactive approach to problem-solving.
• Good working knowledge of Microsoft Office and business systems.
• Familiarity with CRM, workflow or automation tools.
• Experience in a fast-paced customer or partner-focused environment.

What's in it for you?

• Investment in your future career with a variety of learning and development opportunities.
• No dress code - embrace the freedom to bring your whole self to work.
• 25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
• Complimentary refreshments in all our offices.
• For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.