Sales Administrator – Commercial

eCube Solutions Ltd; St Athan; On-site; GBP 25,000 - 35,000; Full time

Job summary

eCube Solutions Ltd in St Athan, Wales, is seeking a meticulous Sales Administrator to join their commercial sales team. This role provides essential administrative support throughout the contract lifecycle, facilitating smooth project delivery and reducing the operational burden on the Sales team.

The ideal candidate has proven sales administration experience, particularly in aviation, and is proficient with Microsoft Office and CRM systems like HubSpot. This full-time position emphasizes attention to detail and a customer-focused approach, ensuring effective communication and collaboration across departments.

Qualifications

• Proven sales administration experience, ideally within aviation.
• Ability to manage multiple tasks in fast-paced environments.
• Professionalism in handling sensitive customer and financial information.

Responsibilities

• Provide essential administrative support across the full contract lifecycle.
• Manage proposals and contracts; track approvals and ensure documentation is complete.
• Maintain customer records and the sales pipeline in CRM.

Skills

Strong communication skills

Attention to detail

Customer focus

Proficiency in Microsoft Office

Experience in CRM systems

Tools

Microsoft Office

CRM systems (e.g., HubSpot)

Job description

Sales Administrator – Commercial

St Athan, Wales

We are looking for a meticulous and customer focused Sales Administrator to join our sales team. You will provide essential administrative support across the full contract lifecycle — from proposals and contract management through pre arrival, arrival preparation, and redelivery activities. This role ensures documentation, approvals, and customer records are managed accurately and efficiently, enabling smooth handovers between departments and timely project delivery. By owning these processes, you will reduce the operational burden on the Sales team, allowing them to focus on revenue generation, customer engagement, and business growth.

• Proposal & Contract Administration: Manage proposals and contracts across customer tiers; track approvals; ensure signatures and filing are complete; coordinate with Finance on KYC and invoicing.
• Pre Arrival & Arrival Coordination: Handle GTA, KYC, and Pre Input forms; schedule meetings; liaise with airport authorities; arrange crew logistics (hotels/transportation).
• Redelivery & Disassembly Projects: Monitor timelines; chase required documentation (questionnaires, Harvest Lists, Work scopes); coordinate with Carpentry and Sales; track contract progress.
• CRM & Reporting: Maintain customer records and sales pipeline in CRM; communicate customer feedback internally.

• Strong communicator with excellent attention to detail
• Positive, proactive, and resilient with a ‘can do’ attitude
• Honest, respectful, and demonstrates integrity
• Collaborative team player
• Customer focused, flexible, and responsible in approach

• Proven sales administration experience, ideally within aviation
• Proficiency in Microsoft Office and CRM systems (e.g., HubSpot), with strong data management
• Ability to manage multiple tasks in fast paced environments, prioritising effectively under pressure
• Professionalism in handling sensitive customer and financial information
• Drive for continuous improvement and personal development

• St Athan, Full Time