Sales Administrator

eRecruitSmart; York; On-site; GBP 23,000 - 24,000; Full time

Job summary

A leading company specialising in vehicle conversion is seeking a full-time or part-time Sales Administrator to join their team in Skipton, North Yorkshire. In this varied role, you will engage directly with customers, manage orders, and contribute to the growth of the company while enjoying a dynamic work environment.

Benefits

24 days of holiday plus Bank Holidays

Qualifications

• Experience as a Sales Administrator and/or PA.
• Strong customer service skills and a friendly disposition.
• Ability to work independently and manage own schedule.

Responsibilities

• Handle customer inquiries via email, phone, and face-to-face.
• Assist in finalising orders and demonstrate vehicle features to customers.
• Maintain accurate records of sales and purchases.

Skills

Organisational skills

Customer service

IT literacy

Tools

MS Office

Job description

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We have an excellent and rewarding opportunity for a full-time or part-time experienced Sales Administrator to join a superb company who specialise in the design and conversion of vehicles for the leisure industry. There is never a dull moment in this enjoyable and varied role which is based in Skipton, North Yorkshire.

About the hours and rewards
In the role of Sales Administrator, the working hours are 37 per week full-time and flexible hours for part-time people.

• The salary on offer is £23,000 to £24,000 per annum, pro rata
• Holiday equivalent to 24 days plus Bank Holidays

About the role
There’s a great deal of pleasure in fulfilling customers dreams and when you see their faces as they open the door to their campervan, and it can make your day. As a Sales Administrator, you’ll work within a small office and the role involves:

• 40% customer liaison (meet and greet, prepare quotations, finalise orders and building rapport with customers through the build)
• 25% Purchasing and supplier/contractor liaison
• 25% Assisting the MD with any of the other 101 tasks needed to keep a small business running!
• 10% Accounts maintenance (primarily purchase ledger)

This isn’t a job with repetitive tasks, there’s no ‘in tray’ or KPI’s, so it would best suit someone who wants to get job satisfaction from having the company and their role grow and thrive. You’ll be working with a friendly bunch of people who work hard and enjoy each other’s company, which makes the working day pass quickly!

About the responsibilities
In the role of Sales Administrator, tasks will include:

• Dealing with customer enquiries by email, phone and face to face in a professional and friendly manner
• Demonstrate vehicle features to walk-in customers interested in purchasing
• Assisting customers in selecting their preferred fittings and finishes
• Liaising with the customer to communicate pricing and build time based on agreed specification
• Invoicing final customer payments in advance of handover of completed vehicle
• Checking stock availability and ordering components
• Liaising with external service providers and suppliers
• Liaising with the shop floor to ensure that the customers’ requirements are incorporated in the builds
• Maintaining accurate and complete files of purchase and sales invoices
• Attending occasional events and exhibitions
• Producing final handover paperwork for the customer

About you
To be successful for the role of Sales Administrator, you’ll be flexible and willing to take on responsibility for a wide range of tasks in support of a small but growing business and you will have / be:

• Enthusiasm for what the firm does
• Experience as a Sales Administrator and/or as a PA
• Excellent organisational skills and attention to detail
• The ability to work on your own initiative and plan your own working day
• Strong customer service skills with a friendly, approachable manner
• Professional, presentable and credible
• IT literacy - able to use main MS Office packages.
• Ideally you would hold a UK driving licence

About the company
The company was founded on the knowledge and experience of automotive engineers and the business deals mainly in the conversion of VW Transporter and Transit Custom vans to high specification Camper Vans and plans include expansion into a range of different types of leisure vehicle. They design, assemble and install furniture, heating systems and electrical subsystems to their vehicles, working closely with their customers to achieve exactly the specification they desire.