Sales Administrator

Confidential

West of England, Bath

Hybrid

GBP 28,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Hybrid working

25 days holiday

Private healthcare

Travel insurance

Life cover 4x salary

Pension scheme

Employee assistance programme

EV & Cycle to Work

Employee discounts

Free parking

Job summary

Confidential is seeking a Sales Administrator in North Bristol with hybrid working (3 days in the office). The role supports a large sales function in a fast-paced technology business, coordinating quotes, orders and renewals while ensuring pricing and process compliance.

The successful candidate will be highly organised, proactive and capable of balancing multiple priorities and stakeholders in a growing company environment.

Qualifications

Proven experience in sales support or sales administration.
Experience with CCaaS/SaaS environments is desirable.
Strong communication and organisational skills.

Responsibilities

Prepare and issue quotes, orders, renewals and change requests.
Support sales teams to progress deals smoothly and efficiently.
Ensure compliance with pricing, approvals and processes.
Maintain accurate CRM and systems data.

Skills

Administrative experience

Excel

Communication

Organised

CRM experience

Multitasking

Tools

HubSpot

Netsuite

Zendesk

Power BI

Job description

Sales Administrator

North Bristol / Filton Hybrid Working (3 days office based)
£28,000 £32,000 + Excellent Benefits

A fast-growing and expanding technology business based in North Bristol is seeking a Sales Administrator to join its busy and collaborative Sales Operations team.

This is an excellent opportunity to join a fast-paced commercial environment supporting a large sales function within a growing business. The role would suit someone highly organised, proactive and confident managing multiple priorities and stakeholders.

The Role

The Sales Operations team plays a key role in supporting the wider sales organisation and ensuring revenue-generating activity is processed efficiently and accurately.

Working within a fast-moving environment, responsibilities will include:

Sales & Revenue Support

Preparing and issuing quotes, sales orders, renewals and change requests
Supporting sales teams to ensure deals progress smoothly and efficiently
Ensuring compliance with pricing, approval and operational processes
Identifying and resolving issues that may impact revenue recognition

Workflow & Stakeholder Management

Managing and prioritising incoming requests in line with SLA requirements
Communicating effectively with internal stakeholders on progress and timelines
Balancing urgent requests alongside ongoing operational priorities

Cross-Functional Support

Supporting Sales, Marketing, Client Management and Solutions teams
Working closely with Finance and Project teams to ensure accurate handovers
Assisting with billing reviews, invoicing and contract administration

Partner & Vendor Coordination

Building strong relationships with external partners and vendors
Coordinating pricing, renewals, reporting and partner-related processes

Systems, Data & Continuous Improvement

Maintaining accurate records across CRM and operational systems
Updating pricing documentation and sales collatera
Supporting process improvements across the Sales Operations function

The Person

Previous experience within sales support, sales administration or customer service
Experience working in CCaaS/Contact Centre/SaaS environments is highly desirable
Exposure to Sales Operations or Revenue operations would be advantageous
Excellent administrative, organisational and prioritisation skills
Strong communication skills with confidence working across multiple teams
Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint
The ability to remain calm and organised within a fast-moving environment
A proactive, solution-focused and commercially aware mindset
Experience of AWS Marketplace, CPPO and Funding processes would be helpful
Previous experience of using Government Framework Portals such as G-Cloud/NS3 would be useful
Experience of working with Hubspot, Netsuite and Zendesk is beneficial7
Experience of using Power BI for MI reporting and report building would also be advantageous
Experience within SaaS, technology or fast-paced commercial environments would be advantageous, alongside exposure to systems such as HubSpot, NetSuite or Zendesk.