Sales Administrator

Juniper Trading Limited; Wellingborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in promotional goods manufacturing is seeking a Sales Administrator. This full-time role involves managing client relationships, handling sales orders, and ensuring excellent customer service. The ideal candidate will have strong organisational skills and attention to detail, working closely with both clients and internal teams in a supportive environment.

Benefits

31 days holiday including bank holidays

Christmas closure

Company pension scheme

Flexi working options

Onsite parking

Onsite gym and shower

Qualifications

• Ability to manage a varied workload and work autonomously.
• Excellent attention to detail and strong organisational skills.

Responsibilities

• Building relationships with clients and understanding their needs.
• All sales order administration including processing and dispatch.
• Liaising with customers and suppliers, ensuring excellent service.

Skills

Organisational Skills

Customer Service

Attention to Detail

Communication

Tools

Microsoft Office 365

Job description

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Juniper Trading is a manufacturer of promotional goods, producing products for world-famous brands. Our site includes a ground-floor factory & warehouse, and 1 st -floor offices. You will be based in the company offices, and this is a full-time role.

What will your role as a Sales Administrator look like?

• Building relationships with our clients and understanding their needs and requirements.
• Quoting and upselling our products with our client’s brand requirements in mind
• All sales order administration, including order processing, dispatch and after sales, following all processes correctly.
• Allocating and monitoring stock levels of materials.
• Liaise with customers and suppliers (UK and global) via email and telephone communication, giving excellent customer service at all times.
• Use production reports to monitor, and chase where necessary, things such as outstanding tooling, approvals, and delivery dates to avoid/spot any upcoming problems.
• Be the first port of call for customer complaints, escalating to management when necessary.
• Work closely with the Office Manager, and Directors, aiding when required.
• Work as a team with all office and factory staff, communicating necessary information, issues, or requests clearly.
• Report any concerns, issues, or complaints to your Line Manager immediately to avoid any delays in resolution.
• Maintaining a high level of confidentiality when dealing with sensitive data.

Are you the right person for the job?

• Ability to manage a varied workload, working autonomously and without constant direct supervision.
• Excellent attention to detail and strong organisational skills.
• Ability to listen and understand a customer’s requirements and guide through/upsell our products accordingly.
• PC proficient, with effective Microsoft Office 365 skills.
• Ability to multi-task and complete tasks promptly.
• Effective telephone manner and verbal skills.
• Effective and professional written communication.
• Enthusiastic about working as part of a team.

What can you expect in return?

• Days Holiday = 31 days (including all Bank Holidays)
• Christmas closure
• Employees are auto enrolled into the company pension scheme
• Flexi working options
• Onsite parking
• Onsite small gym and shower
• Family business with a friendly working atmosphere

If interested, please apply via LinkedIn or email [e-mail] for more information.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Luxury Goods and Jewelry

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