Sales Administrator

Group 1 Automotive UK; Warrington; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading automotive group as a Service Administrator where you'll be the key link between our customers and the service team at a Mercedes-Benz dealership. This entry-level role promises a rewarding environment and numerous opportunities for growth, alongside a comprehensive benefits package including annual leave, retail discounts, and health care access.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Pension scheme

Family-friendly policies

Cycle-to-work scheme

24/7 access to healthcare professionals

Paid volunteer day

Company share purchase plan

Training and development opportunities

Qualifications

• Motor Industry experience is preferable.
• Ability to work to timescales effectively.

Responsibilities

• Administration duties within the service department.
• Deal with customer’s requirements for service and vehicle repairs.

Skills

Customer Service

Attention to Detail

Teamwork

Education

Full UK Driving Licence

Job description

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Group 1 Automotive UK provided pay range

This range is provided by Group 1 Automotive UK . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Service Administrator - Mercedes-Benz Warrington

Good, Honest, Rewarding Work. It's How We're Built

In the heart of our aftersales department our Service Administrator are committed to delivering outstanding and trusted experiences for our customers. As a Service Administrator you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.

Service Administrator - Mercedes-Benz Warrington

Good, Honest, Rewarding Work. It's How We're Built

In the heart of our aftersales department our Service Administrator are committed to delivering outstanding and trusted experiences for our customers. As a Service Administrator you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What We Can Offer You

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options - just ask
  
  

What You’ll Do Day To Day

• Administration duties within the service department
• Deal with customer’s requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.
• Ensure customer requirements are fully understood and communicated in an effective manner to other members of the department
• Record vehicle details and service histories accurately and effectively.
  
  

Helpful Skills And Qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• If you think you’ve got what it takes and meet the criteria below, then please apply!
• Full UK Driving Licence
• Motor Industry experience is preferable
• Happy to work independently and as part of a team
• Ability to work to timescales effectively, with a keen eye for detail
• We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
  
  

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork - Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Automotive

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