Sales Administrator Jobs in Telford | Prince Personnel

Prince Personnel; Telford; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a dynamic team as a Sales Administrator in Telford, where you can thrive in a fast-paced environment. In this role, you will ensure smooth order processing, liaise with various teams, and maintain high service standards. Your customer service and sales admin experience, along with excellent organizational skills, will contribute to the success of our operations.

Qualifications

• Previous experience in a customer service or sales admin role.
• Good understanding of sales order processing systems.
• Confident on the phone with a positive, team-focused attitude.

Responsibilities

• Accurately processing customer orders, invoices, and handling complaints.
• Managing export sales documentation and declarations.
• Liaising with Planning, Logistics, and Accounts teams.

Skills

Customer Service

Sales Administration

Order Processing

SAP

Microsoft Excel

Organizational Skills

Teamwork

Tools

SAP

Microsoft Office Suite

Job description

We are working with our well-established global client based in Telford who currently have a fantastic opportunity to join their team as a Sales Administrator. This is a fantastic opportunity to join a fast-paced sales operations team where you will be the link between customers, Field Sales Managers and internal departments, ensuring the smooth and accurate processing of orders and maintaining the company’s high standards of service.

Responsibilities include, but are not limited to:

• Accurately processing customer orders, invoices, and handling complaints.
• Managing export sales documentation and declarations for non-UK clients.
• Using SAP (or similar systems) for order processing and tracking.
• Liaising with Planning, Logistics, and Accounts teams to ensure timely order fulfilment.
• Scheduling and monitoring customer deliveries.
• Keeping despatch records up to date.
• Supporting Field Sales Managers with inbound telephone enquiries.
• Upholding quality standards in every customer interaction.

Skills and Experience

• Previous experience in a customer service or sales admin role.
• Good understanding of sales order processing systems.
• Experience with SAP or a similar CRM system (preferred).
• Strong Microsoft Office skills, particularly Excel and Word.
• Organised, proactive, and able to work under pressure.
• Confident on the phone with a positive, team-focused attitude.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours.If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

Competitive Salary
Ref DE25983
First advertised: Tuesday, 10th Jun 2025

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