Sales Administrator

Hatfields Jaguar Land Rover Dealership; Shrewsbury; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading dealership in Shrewsbury is seeking a Sales Order Administrator to manage sales processes and customer inquiries. The role requires strong organizational skills, excellent communication abilities, and proficiency in Microsoft Office. In return, the role offers generous holiday allowances, career progression opportunities, and a supportive work environment.

Benefits

30 days holiday, rising to 33 after 2 years

Enhanced Maternity Leave

Contributory workplace pension scheme

Career progression opportunities

Uniform provided to include PPE

Access to discounts on retailers and restaurants

Company pension

Cycle to work scheme

On-site free parking

Referral programme

Qualifications

• 1-2 years of experience in administrative or customer service role preferred.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Process sales orders accurately and efficiently.
• Communicate with executives regarding order details.
• Maintain records of sales orders and customer information.

Skills

Organisational skills

Communication

Interpersonal skills

Attention to detail

Tools

Microsoft Office Suite

Job description

• 30 days holiday (inclusive of Bank Holidays) rising to 33 after 2 years’ service.
• Enhanced Maternity Leave
• Contributory workplace pension scheme
• Career progression opportunities
• Uniform provided to include PPE.
• Access to discounts on retailers, restaurants, holidays and much more
• Company pension
• Cycle to work scheme.
• On-site free parking
• Referral programme

The Job...

• Process sales orders accurately and efficiently, ensuring all necessary information is captured and verified.
• Communicate with executives to clarify any order details or address any issues.
• Maintain accurate records of sales orders and customer information.
• Assist customer inquiries regarding orders, products, or services in a professional and courteous manner.
• Provide executives with order status updates and address any concerns promptly.
• Assist with resolving customer issues and ensure a positive customer experience.
• Prepare sales reports and other administrative documents as required.
• Maintain organised filing systems for sales records and customer data.
• Data entry and maintaining accurate sales databases.
• Liaising with other departments as needed.

What you'll need...

• Minimum 1-2 years of experience in an administrative or customer service role (preferred).
• Strong organisational skills with the ability to prioritise and manage multiple tasks effectively.
• Excellent communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Strong attention to detail and a commitment to accuracy.