Sales Administrator

Honda Solihull; Metropolitan Borough of Solihull; On-site; GBP 25,000; Full time

Job summary

Due to growth, a Honda dealership in Solihull is seeking a highly organised Vehicle Sales Administrator. This role involves processing orders and supporting the retail team to ensure efficient customer service. Offering a salary of up to £25,000 with performance-related bonuses and a flexible work schedule.

Benefits

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits

Long service and loyalty incentives

Qualifications

• Experience in vehicle sales administration or automotive dealership roles preferred.
• Outstanding administrative skills and communication abilities.
• Ability to manage workload and prioritise tasks.

Responsibilities

• Support the retail sales team with all paperwork.
• Process vehicle orders and manage customer requirements.
• Liaise with customers and in-house departments for coordination.

Skills

Organisational skills

Communication

Attention to detail

Job description

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Due to continued growth and the imminent introduction of new brands within the market area, we are currently recruiting for a Vehicle Sales Administrator to join our central administration team, based at our Honda Dealership in Solihull. Previous experience of Vehicle Sales Administration or similar roles within a dealership environment would be essential.

The hours of work are 40 hours per week, and due to the role being based within the administration hub we can offer flexibility on start & finish times (to be agreed mutually). Typically the working hours are between 8.30am to 5pm, but as can be adjusted between the business hours of 7.30am – 6pm. The option to work a Saturday in exchange for a mid-week day off is also available.

Salary includes a basic of up to £25,000 and a performance related monthly bonus, of up to £100 per month and an annual dealership performance bonus of £400 - OTE £26,600.

Role and Responsibilities

We require a highly organised administrator to provide support to the retail sales team, to ensure all paperwork is completed in an accurate and timely manner.

• In this busy and varied role you will work closely with the sales department in the processing of customers’ vehicle orders, and all associated administration.
• Processing vehicle orders, taxing vehicles, supporting Retail Managers to collate finance paperwork and order tracking details.
• Managing a heavy workload and prioritising work schedules
• Liaising between customers and our own in-house departments to ensure vehicles are ordered exactly to customer requirements

About you

• Previous motor trade, automotive or car dealership administration experience is preferred.
• You will be an excellent communicator with outstanding administrative skills
• An ability to work to a high standard, particularly a high attention to detail to ensure all paperwork is submitted securely and accurately
• Working independently or as a team, you will have the ability to engage with other members of the dealership to encourage a smooth and efficient service for our customers

What we offer

• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives