Sales Administrator

Swansway Group; Chester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive company is seeking a Sales Administrator to oversee vehicle documentation and support customer satisfaction in a thriving dealership. This role demands meticulous attention to detail and communication skills, working closely with Sales Executives to ensure smooth vehicle handovers. Join a family-owned business that values its employees and contributes to an inclusive environment.

Benefits

Holidays that increase with length of service

Your Birthday off

Company Pension Scheme

Death in Service Benefit

Long service recognition

Annual flu jab

Discounts on products and services for family and friends

Cycle to work scheme

Employee recruitment referral payments

Employee assistance programme and counselling service

Occupational health services

Flexible working patterns

Car Benefit Scheme for employee or family

Qualifications

• Previous Sales Administration experience.
• Experience of working within a dealership.
• Excellent attention to detail.

Responsibilities

• Complete all sales related documents.
• Ensure customer satisfaction metrics are hit.
• Ensure compliance with FCA regulations.

Skills

Attention to detail

Communication skills

Organisation

Time management

Job description

We are currently recruiting for a Sales Administrator to join our team. Reporting into the Dealership Accountant you will complete all associated administration duties associated with purchasing a vehicle. This will include all invoicing paperwork, the online taxing and registering of vehicles and updating of internal sales systems.

As a Sales Administrator you’ll need a keen eye for detail and need to ensure all vehicle documents are correct and that FCA regulations are met. You will work closely with Sales Executives to ensure our customers receive the best possible service when it comes to vehicle handover.

• Completion of all sales related documents

• Ensuring customer satisfaction metrics are hit

• Ensuring all paperwork is fully compliant

• Recording purchases on the system

• Previous Sales Administration experience
• Experience of working within a dealership
• Excellent attention to detail
• Experience of managing your own workload
• Strong communication skills – both written and verbal
• Excellent organisation and time keeping skills

Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more.

We’re expanding our own-brand, Motor Match our used sites, and we don’t stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe.

But, it’s not what we do that makes us the company we are, it’s how we do it; it’s our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live by our caring, honest and proud values which is why our long service boards are brimming with names who’ve been with us five, ten and fifteen years!

• Holidays that increase with length of service
• Your Birthday off
• Company Pension Scheme
• Death in Service Benefit
• Long service recognition
• Annual flu jab
• Discounts on products and services that extend to your family and friends
• Cycle to work scheme
• Employee recruitment referral payments
• Employee assistance programme and counselling service
• Occupational health services
• Flexible working patterns
• Car Benefit Scheme for employee or family

When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!