Sales Administrator

Acolad; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Acolad is seeking a full-time Sales Administrator in London to support its Legal Transcription Administration team. This role involves processing transcript requests and requires attention to detail, computer literacy, and strong organizational skills. Join Acolad and be part of a diverse, equitable workforce with opportunities for growth.

Benefits

24 days’ holiday per annum

Company pension scheme

Professional development opportunities

Flexible workplace

Qualifications

• Fluent written and spoken English.
• Demonstrable experience of data entry and database management.
• Professional telephone/email manner.

Responsibilities

• Upload court audio and other data to internal system.
• Manage shared inbox for client enquiries.
• Process high volumes of transcription requests and invoices.

Skills

Attention to detail

Computer literacy

Numerical skills

Ability to learn fast

Time management

Teamwork ethic

Analytical skills

Tools

Microsoft Excel

Job description

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Acoladis the global leader incontent andlanguage solutions. Its mission is to support companiesin every industry to scale across marketsandenable growth through cutting-edgetechnology and localization expertise.Established in 1993, the groupispresent in 23 countries across Europe, NorthAmerica,and Asia, with over employees supported by a network of linguists aroundthe world.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands.

The role

Acolad is seeking to hire a full-time Sales Administrator to join the Legal Transcription Administration team in London

• The Sales Administrator role sits within Acolad’s Legal Transcription Administration team and supports the day‑to‑day functions of the two Senior members of the team
• The Sales Administrator processes a high volume of transcript requests and uploads court audio to Acolad’s internal ERP system
• The role is computer‑centric and is office‑based, so the Legal Administrator will need to live within a commutable distance of our London office (SE1)

Main responsibilities

• Data entry: uploading hard‑copy and digital court audio and other data to internal system
• Monitoring a shared inbox to deal with transcription and routine client enquiries via email
• Quoting and processing high volumes of transcription requests and invoices using internal ERP system
• Communicating proactively with two direct team members, along with the wider team, to ensure full coverage of responsibilities
• Answer and respond to telephone enquiries from clients

Requirements

Essential skills

• Excellent attention to detail, efficiency and responsiveness
• Numerical and computer literacy and quick typing speed – Microsoft Excel skills essential
• Confident and professional telephone/email manner
• Fluent written and spoken English
• Demonstrable experience of data entry and database management
• Strong analytical and reporting skills
• Ability to learn/work in a fast‑paced environment both independently and collaboratively
• Excellent time management and organizational skills
• Self-discipline, enthusiasm and high energy, with a results‑orientated outlook
• Strong teamwork ethic
• No Legal background required
• Seniority days
• Flexible Workplace
• International environment with multicultural teams
• Professional development and growth opportunities
• 24 days’ holiday per annum (2 days per month pro-rated), in addition to bank holidays
• Company pension scheme

Working arrangements

• Monday to Friday, based in our office – SE1
• BPSS check and UK citizenship/settled EU status required
• Salary: Dependent on experience

Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms - gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation - enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.