Sales & Marketing Administrator

JR United Kingdom; London; Remote; GBP 20,000 - 30,000; Part time

Job summary

A growing catering business in London is seeking a part-time Sales Administrator to enhance customer service and manage vital administrative tasks. The role requires excellent communication skills, experience with Microsoft tools, and a proactive approach to support sales efforts. The position offers flexibility with remote work and a chance to participate in meaningful projects.

Benefits

Discount on Catering

Commission on new orders

Opportunity to work at events

Work from home flexibility

Qualifications

• Experience as a Sales Administrator or similar role, ideally in the catering industry.
• Advanced skills in Microsoft Excel and proficiency in Microsoft Office.
• Ability to manage customer interactions with professionalism.

Responsibilities

• Handle all incoming calls and emails from clients and suppliers.
• Manage the Director's calendar and workload effectively.
• Create and manage client invoices and Excel reports.

Skills

Organizational Skills

Customer Service

Attention to Detail

Communication

Education

A-Level or equivalent

Tools

Microsoft Excel

Microsoft Office

WIX

WordPress

Job description

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Mix & Blend Catering is a growing corporate and events food catering business founded in 2014.

Mix & Blend Catering needs a dedicated experienced Sales Administrator, to manage the day-to-day practice on which the business relies. This role will vary from being the first point of contact for all enquiries, general of management, sales meetings with the marketing manager.

This role will need an excellent level of customer service which accompanies an organised great eye for detail administrator who can raise invoices.

The Role

Primary duties are:

• Handle all incoming calls and emails.
• Handle customer and supplier communication in a prompt and timely fashion.
• Manage catering order calendar.
• Manage the Director's calendar and workload.
• Manage client Excel sheets and invoices.
• Review current processes and systems to organise and simplify where possible, improving efficiency.
• Review and update company procedure and policy documents.
• Excel reports and data entry
• Monitor and upload content to website
• Attend sales meetings with new and existing clients
• Create and upload content for social media, website and newsletters
• B2B Calls

The Person

The suitable candidate will have previous experience of working in a Sales Administration role.

Desirable experience in working in the food industry i.e., catering, but not essential.

You must be organised, reliable and have an excellent customer service approach when dealing with customers and high-end clients and suppliers, with a good sense of humour, and always professional.

You will also need qualifications in the following:

• Level 2 - 3 qualification in MS Word, One Drive, SharePoint, and Outlook plus knowledge of Access.
• Advanced level in Microsoft Excel
• Good understanding of working with websites WIX and WordPress
• Experience in creating reports e.g., to show company performance and client accounts.
• Honesty, discretion, and a self-starting attitude.
• Experience in office accounting and expenses.
• Marketing - Social media, website and cold calling

Hours:

3 days a week (4 hours per day) initially, increasing to 4 days per week. 6 months probation is required.

10am - 2pm Tues, Wed and Thurs. Must be able to be flexible.

Employment Status:

Able to supply your own Windows laptop with MS Office, internet and unlimited telephone landline connection.

We will provide a landline phone with an answering machine, to take and make calls.

Expenses will be by agreement for travel.

Location:

Remote Working (Would prefer candidate to live in London as you will be required to attend sales meeting with clients)

Part-time hours:

Job Types:

Part-time, Temp – Permanent

Additional pay:

• Discount on Catering
• Commission of any new orders you submit
• Opportunity to work at events
• Work from home, but will have to attend meeting at client offices in Central London and surrounding areas
• Part-time hour

Schedule:

• Tues, Wed and Thurs – 10am – 2pm

Ability to commute:

• To meet once a month for 1:1
• Attend Sales / Follow up meetings with new and existing clients
• B2B Lead Generation sales meeting

Education:

• A-Level or equivalent (Preferred)

Experience:

• Personal Assistant: 2yrs (Preferred)
• Microsoft Excel Advance: 2 years (Essential)
• Microsoft Office: 2 years (Essential)
• Office Management: 2 years (Preferred)
• Administrative: 2 years (Essential)
• Procedure and Policy Writing 1yrs (Desirable)