Sales administrator

Little Elms Daycare; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading nursery in London is seeking a dynamic Sales Administrator to enhance parent engagement and drive enrolment. This role involves managing customer enquiries, administration support, and assisting in marketing efforts, all within a supportive environment. Ideal candidates should have experience in customer engagement and administration, enjoy working with families, and contribute to a collaborative team atmosphere.

Benefits

Competitive salary and benefits package

Supportive and collaborative work environment

Regular working hours (Monday-Friday)

Qualifications

• Proven experience in a similar administrative role.
• Strong organisational and multitasking skills.
• Proficient in Microsoft Office and CRM systems.

Responsibilities

• Process parent enquiries and support sales and marketing.
• Maintain CRM records and track sales leads.
• Manage the day-to-day operations of the office.

Skills

Organisational skills

Multitasking skills

Customer engagement

Microsoft Office proficiency

CRM systems knowledge

Social media knowledge

Job description

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Department: Little Elms Daycare Support Staff

We are seeking a dynamic and detail-oriented Sales administrator to join our sales and marketing team. This role is multifaceted, and the ideal candidate will play a central role in ensuring the smooth day-to-day running of the office, managing customer enquiries, sales administration, acting as the first point of contact for visitors and calls, and supporting senior leadership.

Key Responsibilities

• Process parent enquiries and support the sales and marketing team.
• Maintain CRM records and track sales leads.
• Support marketing and events coordination, including social media, open days, and email campaigns with support from the marketing team.
• Create assets such as newsletters, brochures, and flyers.
• Act as a liaison between the company and parent communities, gathering feedback and insights.
• Answer and manage phone calls and emails from parents.
• Oversee the daily operations of the office, manage supplies, and prepare for training sessions and meetings.
• Provide administrative support to the COO and senior leadership team.
• Manage calendars, prepare reports, and meeting materials.
• Handle confidential information with discretion.

This role focuses on engaging and building relationships with parents to enhance brand awareness and drive enrollment, participation, or sales in family-oriented programs, services, or products.

The ideal candidate will have experience in marketing, customer engagement, and administrative support.

Skills and Knowledge

• Proven experience in a similar administrative, PA, or office manager role.
• Strong organizational and multitasking skills.
• Proficient in Microsoft Office and familiar with CRM systems.
• Knowledge of social media or marketing platforms is a plus.
• Knowledge or experience in the early years sector is desirable but not essential.
• Passion for engaging and supporting parents and families.
• Competitive salary and benefits package.
• A supportive and collaborative work environment.
• Regular working hours (Monday-Friday, office-based).

If you are passionate about building strong relationships with parents to drive engagement and growth, we encourage you to apply for this exciting opportunity!

Little Elms is an established nursery providing high standards of care for children aged 3 months to 5 years.

As a family-run business, we believe a fun and caring environment is crucial for healthy development.

Our nurseries feature state-of-the-art facilities, with bright indoor spaces and outdoor play areas. Our experienced team offers a stimulating and safe environment for creative play. We pride ourselves on being a friendly setting where each child's physical, emotional, and developmental needs are met. Every child is encouraged to achieve their full potential during these formative pre-school years.

Established in 2009, we operate 11 nurseries across South London.