Sales Administrator

TN United Kingdom; Harlow; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a detail-oriented Sales Administrator to support their dynamic sales team in Harlow. This exciting role involves managing the sales process from initial contact through to completion, ensuring smooth operations and effective communication. You will play a crucial role in lead generation, client correspondence, and maintaining accurate records in CRM systems. If you thrive in a fast-paced environment and have a passion for optimising sales processes, this opportunity is perfect for you. Join a forward-thinking company and contribute to their continued success!

Benefits

Parking available

Hybrid working after probation

Qualifications

• Experience in Sales Administration, preferably in Telecoms/Engineering.
• Strong communication skills for client interactions.

Responsibilities

• Provide comprehensive support to the Sales Team.
• Manage leads and distribute within agreed SLAs.
• Update all data management systems accurately.

Skills

Sales Administration

Communication Skills

CRM Systems

Organisational Skills

IT Skills (Outlook, Word, Excel)

Job description

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Sales Administrator - Harlow, Essex - Up to £27,000 per annum

Are you an experienced Administrator with a strong background in providing crucial support to sales teams? Do you have a passion for optimising processes, streamlining communication, and ensuring that sales operations run smoothly and efficiently? If you thrive in a fast-paced environment and enjoy contributing to the success of a dynamic sales team, we want to hear from you!

Brief Overview:

• Monday - Friday
• Permanent position
• Office based - will offer hybrid working after probation
• 8:30am - 5:30pm
• Parking available

The role:

The Sales Administrator will be the first point of contact for our business for prospective and existing clients. You will provide comprehensive support to our dedicated, driven, and successful nationwide Sales Team; managing the sales process from initial contact to conversion into live engineering works, and where necessary, through to completion of engineering works. Your responsibilities include assigning work, diary management, using in-house systems, and handling associated administrative tasks.

Main Purpose:

• Provide Sales Support to the Media Sales department
• Manage leads and distribute within agreed SLAs
• Set up appointments with key clients at the quote stage
• Follow up on submitted quotations
• Support quote generation and client correspondence throughout the sales cycle
• Update all data management systems
• Organise and collate Job Packs for engineering

Key Performance Areas:

• General sales administration
• Inbound/outbound communication with clients and customers, verbal and written
• Internal communication with sales team
• Follow up on quotes and sales leads
• Lead generation
• Organising client appointments
• Accurate updates of CRM systems

Key Skills/Knowledge:

• Previous Sales Administrator experience in a Telecoms/Engineering environment preferred
• Experience in similar industry roles preferred, with previous sales environment exposure
• Experience managing high-volume internal and external relationships is advantageous
• Excellent communication skills (verbal and written), especially with remote contacts, with negotiation and influencing abilities
• Proficient IT skills including Outlook, Word, Excel (reporting), and database management
• Strong organisational and document management skills essential