Sales Administration Pro — Streamlined Orders & Customer Care

Time Appointments Ltd; Essex; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Company pension

Life insurance

Cycle to work

Free on-site parking

Sick pay

Job summary

Time Appointments Ltd is seeking an experienced Sales Administrator to join our busy, growing team. You will support customers and the sales colleagues, process orders and maintain accurate records to ensure smooth operation.

In this role you will manage multiple priorities in a fast-paced environment, communicate effectively with customers and internal teams, and contribute to process improvements while enjoying a competitive salary and benefits package.

Qualifications

• Experience in Sales Administration or Customer Service.
• Excellent written and verbal communication.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities in a busy environment.
• Ability to work independently and as part of a team.

Responsibilities

• Processing customer orders accurately and within agreed timescales
• Checking orders and ensuring all relevant information has been captured
• Liaising with customers regarding orders, requirements and delivery information
• Managing customer queries and resolving issues where required
• Maintaining accurate customer and order records
• Updating internal systems with relevant sales and delivery information
• Liaising with internal departments to ensure orders are processed smoothly
• Managing customer expectations around delivery dates
• Supporting the sales team with day-to-day administration
• Building strong relationships with customers and colleagues
• Identifying opportunities to improve processes and ways of working

Skills

Communication

Attention to detail

Data entry

Organisational skills

Teamwork

Independence

Customer service

Tools

Microsoft Word

Microsoft Excel

Job description

Time Appointments Ltd is seeking an experienced Sales Administrator to join our busy, growing team. You will support customers and the sales colleagues, process orders and maintain accurate records to ensure smooth operation.

In this role you will manage multiple priorities in a fast-paced environment, communicate effectively with customers and internal teams, and contribute to process improvements while enjoying a competitive salary and benefits package.