Sales Administration Assistant

Orion Electrotech; London; On-site; GBP 25,000; Full time

Job summary

A well-established manufacturing business in Marlow is seeking a Customer Service Administrator on a fixed-term contract. The role involves supporting customer service and sales functions, preparing sales quotations, and maintaining customer records while working in a fast-paced environment. Join a dynamic team and provide essential support across various departments.

Qualifications

• Prior experience within Administration is essential.
• Ability to prioritize effectively and manage multiple tasks.

Responsibilities

• Prepare and issue sales quotations accurately.
• Maintain quotation records and customer files.
• Assist in managing customer enquiries via email.

Skills

Customer service mindset

Organization

Attention to detail

Effective communication

Job description

Job Title: Customer Service Administrator (Fixed Term Contract)
Location: Marlow
Salary: £25,000
Hours & Length: 37 hours per week – 6 months with potential to extend

Our client, a well-established manufacturing business based in Marlow, is currently seeking a Inside Sales Administration Assistant to join their team on a fixed term contract basis. This role offers a fantastic opportunity to work in a fast-paced environment, supporting both the customer service and sales functions

This role will start 5 days on site to account for training with the potential to move to a condensed work week.

Key Responsibilities for the Administration Assistant:

• Prepare and issue accurate sales quotations in a timely manner, ensuring alignment with pricing structures and customer requirements.
• To support the uninterrupted flow of business and coordinate between all relevant disciplines and customers to be the single point of contact.
• Maintain and update quotation records, customer files, and CRM systems with a high level of accuracy.
• Support the Customer Service team with general administrative duties.
• Follow up on outstanding quotations and provide updates to the relevant sales or customer service personnel.
• Assist in managing customer enquiries via email, providing a professional and helpful response.
• Ensure all documentation complies with internal processes and industry regulations.
• Provide additional support when required

Key Attributes for the Administration Assistant:

• Prior experience within an Administration
• A strong customer service mindset.
• Highly organised with the ability to prioritise effectively.
• Great attention to detail and capable of working across multiple systems.
• Effective communicator, able to coordinate with various departments.

If you are interested in this exciting Customer Service Administrator opportunity, please don’t hesitate to get in contact with Ellie Gibson at Orion.