Sales Account Manager

JR United Kingdom; Redditch; On-site; GBP 35,000 - 60,000; Full time

Job summary

An established industry player is searching for a proactive Sales Account Manager to enhance client partnerships in the hospitality sector. This role offers an exciting opportunity to manage key accounts, develop strategic relationships, and drive business growth across the UK. With a focus on delivering exceptional service and tailored solutions, you will collaborate closely with design and project teams while leveraging your sales expertise. Join a dynamic company that values your contributions and rewards your success in shaping the future of their national portfolio.

Qualifications

• Proven track record in sales/account management, ideally within hospitality.
• Confidence in building relationships with senior decision-makers.

Responsibilities

• Manage and grow a portfolio of clients in hotel and student accommodation.
• Identify and convert new business opportunities across the UK.

Skills

Sales Account Management

Communication Skills

Negotiation Skills

Relationship Building

Self-Starter Attitude

Tools

CRM Systems

Excel

Job description

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**Job Category:** Permanent

**Location:** Redditch(with UK-wide travel)

**Region:** UK wide

**About Heartbeat UK:**

Heartbeat UK is a leading specialist in furniture and interior solutions for the hospitality and accommodation sectors, working with some of the UK's most recognisable brands including Premier Inn, Travelodge, IQ Student Accommodation and other fast-growing operators. With a reputation for high-quality delivery and innovative design, we support the full fit-out lifecycle – from manufacturing to on-site installation – across major hotel chains and large-scale student accommodation projects.

**The Role:**

We're seeking a proactive, driven and commercially-minded **Sales Account Manager** to grow and manage key accounts in the hotel and student accommodation markets. This is an exciting opportunity to build lasting client partnerships, deliver exceptional service, and play a key role in the ongoing growth of Heartbeat UK’s national portfolio.

**Key Responsibilities:**

- Manage and grow a portfolio of clients in the hotel and student accommodation sectors

- Develop strategic relationships with operators, developers, contractors, and consultants

- Identify and convert new business opportunities across the UK

- Manage the full sales cycle from initial contact to final order

- Attend face-to-face client meetings, site visits and industry events

- Collaborate with our in-house design, estimating and project teams to develop tailored solutions

- Keep accurate records via CRM and report on account progress

**You’ll Need:**

- A proven track record in sales/account management, ideally within the hospitality or accommodation fit-out sector

- Experience working with hotel chains, developers or large-scale accommodation providers

- Confidence in building relationships with senior decision-makers

- Strong communication and negotiation skills

- A self-starter attitude with the ability to work independently and as part of a team

- Full UK driving licence and willingness to travel nationwide

**Nice to Have:**

- Knowledge of FF&E or furniture/interior fit-out projects

- Experience dealing with main contractors or project management firms

- Familiarity with CRM systems and Excel

**Why Join Us?**

At Heartbeat UK, we offer the energy of a growing company with the backing of an experienced and supportive leadership team. You’ll work on exciting projects, with the opportunity to shape the direction of your accounts and be rewarded for your success.

**Interested?**

If you're ready to take the next step in your sales career and work with some of the biggest names in hospitality and accommodation, please send your CV and a short cover note.