Sales Account Manager

STORES; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Hybrid work model

Training and development

25 days holiday

Job summary

STORES in the United Kingdom is seeking a proven wholesale sales professional to manage strategic accounts and win new business. You will balance long-term relationship building with driving revenue, while keeping customer satisfaction at the core.

You will work in a fast-paced wholesale operation, collaborating with operations and supply chain to deliver value to coffee shops, delis, and QSR brands.

Qualifications

• 3+ years of experience in FMCG/wholesale sales, brand, wholesale or grocery.
• Experience in wholesale sales, B2B food service, or FMCG account management.
• Proficient in Excel and turning data into opportunities.

Responsibilities

• Build meaningful relationships with strategic key accounts.
• Develop a portfolio of new business opportunities.
• Conduct regular meetings with customers to grow sales.
• Lead commercial negotiations and manage the sales pipeline.
• Provide market insights and identify growth opportunities.
• Create detailed account plans to measure performance.
• Collaborate with operations, supply chain, and finance to improve customer experience.
• Deliver regular KPI reports to the head of department.

Skills

Wholesale sales

B2B sales

Account management

Negotiation

Excel

Tools

Excel

Job description

Experience: 3+ years within an FMCG business (brand, wholesale or grocery)

Job Type: Permanent/Full-Time, 40 hours per week

Contact email: [e-mail]

Role Summary:

This is an exciting opportunity to join one of the UK’s most dynamic wholesale operations. We service some of the UK’s best coffee shops, deli’s and QSR brands out there. You’ll be responsible for developing relationships with some of our most important customers, alongside winning new business. This role is a balance of taking the strategic approach to long-term relationship building, contributing to overall revenue growth while ensuring customer satisfaction remains at the core.

Key Responsibilities:

• Build meaningful relationships with strategic key accounts
• Develop a portfolio of new business opportunities
• Conduct regular meetings with your customer base to understand their needs and identify ways to grow sales volume
• Manage your sales pipeline and take the lead on commercial negotiations
• Provide regular market insights and present opportunities to strengthen our business
• Create and develop detailed account plans to measure combined performance, setting clear and concise goals for all stakeholders
• Collaborate with key functions across the business to strengthen our customer experience (operations, supply chain, finance, procurement)
• Manage and deliver regular KPI reports to the head of department

Who you are:

• You’ll have a proven track record of success in wholesale sales, B2B food service, or FMCG account management
• You’ll be on top of the latest trends and use these to maximise your sales impact
• Strong commercial acumen and confident negotiation skills
• A natural relationship builder: you’re able to build rapport with everyone from an independent café owner to a multi-site chain
• You can effortlessly juggle multiple account portfolios, delivery schedules and cross‑functional communication with the warehouse, logistics and supply chain teams
• Excellent resilience and a proactive approach to problem solving. Wholesale supply chain moves fast, so you’ll bounce back quickly from issues and always have a back‑up plan
• You’re proficient in Excel and know how to turn data into real opportunities

What we offer:

• Competitive salary DOE
• 25 days holiday (plus bank holidays) and hybrid working options
• Consistent training and development
• Room to grow in a fast‑paced and exciting environment