Sales Account Manager

The Knowledge Academy; Bracknell; On-site; GBP 32,000 - 45,000; Full time

Job summary

The Knowledge Academy in Bracknell is seeking a driven Sales Account Manager for a full-time, on-site role. You will manage a portfolio of accounts, identify client training needs, present suitable course solutions, prepare quotations, negotiate terms, and close sales in line with targets.

You will ensure high levels of customer satisfaction by coordinating with internal teams and maintaining accurate CRM records.

Qualifications

• Experience managing a portfolio of accounts and identifying client training needs.
• Ability to present course solutions and prepare quotations.
• Proven negotiation skills and track record of closing sales against targets.
• Proficient in CRM systems and maintaining accurate client records.

Responsibilities

• Drive revenue growth and build long-term client relationships.
• Identify client training needs and present suitable course solutions.
• Coordinate with internal teams to schedule courses and prepare quotations.
• Monitor market trends and competitor offerings to refine sales strategies.

Skills

Account management

Sales

Outbound calls

Negotiation

CRM

Tools

CRM systems

Job description

Company Description

The Knowledge Academy is a global training provider offering high-quality, accredited courses across project management, IT, business analysis, leadership, digital marketing, and other professional domains. Since 2009, the organization has delivered flexible learning solutions in more than 190 countries through classroom, live online, and on-demand formats. Partnering with leading certification bodies such as Microsoft, AXELOS, APMG, and PeopleCert, The Knowledge Academy ensures globally recognized credentials and industry-relevant content. Its experienced instructors focus on practical application and real-world insights, supporting both individuals and organizations in upskilling. The company is committed to continuous learning, providing post-course support and maintaining strong client relationships backed by positive feedback and reviews.

Role Description

The Sales Account Manager is a full-time, on-site role based in Bracknell, focused on driving revenue growth and building long-term client relationships. Day-to-day responsibilities include managing a portfolio of accounts, identifying client training needs, presenting suitable course solutions, and following up on inquiries and leads. The role involves conducting outbound and inbound sales calls, preparing quotations, negotiating terms, and closing sales in line with targets. The Sales Account Manager will ensure high levels of customer satisfaction by providing responsive service, coordinating with internal teams to schedule courses, and maintaining accurate records in CRM systems. This role also requires monitoring market trends and competitor offerings to support continuous improvement in sales strategies.